Min: USD $24.04/Hr. Max: USD $28.85/Hr. Job Summary: This role is the first escalation point within the service desk... service desk standard operating procedures. Tasks requiring separation of duties or elevated privileges will also be handled...
to the existing service desk standard operating procedures. Tasks requiring separation of duties or elevated privileges..., tools, and solutions that enhance the overall experience not only for the Service Desk team, but also for the colleagues...
. Utilizing the Service Desk ticketing system to document all work, progress, and resolutions. Ensuring tickets are promptly... is a professional IT Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together...
. DISTINGUISHING FEATURES OF THE CLASS System Application Administrator (Technical) I - performs key support and customer service..., law enforcement systems and helpdesk processes. System Application Administrator (Technical) II - is distinguished...