. About the role: As an IT Service Desk Apprentice, you will join a small, friendly team of IT professionals and become part... of our customer-facing service desk — the first point of contact for IT support across the business. This is a varied, hands-on role...
that offers a seamless help-desk service to your employees, customers and clients Develop a solid foundational knowledge base... our apprenticeship programme and are inviting interested individuals to join the company as our Support Technician Apprentice - Level 3...
as per documented operational procedures. Keep up to date with assigned tickets in the Service Desk system, updating, communicating... as required within agreed Service Levels. Support procurement of IT related products and services. Desirable skills: Desire to continually...