JOB SUMMARY Be a part of a skilled IT team. The IT Service Desk Analyst is responsible for providing first call case... resolution, case triage, escalations, and high levels of customer service. Independently processes internal service requests...
Job Category: Information Technology/Digital Job Description: About the role: As a Global IT Service Desk... in an IT, Computer Science or related field ▪ 3+ years' experience in IT Service Desk or IT support. ▪ ITIL3/ITIL4...
and an operational understanding of service desk concepts and processes. Ability to perform basic SQL database queries. Demonstrable... is on the lookout for a highly motivated and dynamic L1 Support Analyst, someone who not only possesses extensive experience...
Job Title: Global Support Analyst Department: Global Operations Reporting To: Lead, Global Solutions... to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility...