statuses, and downtime procedures. Collaborate with IT and business partners to restore service and/or identify recurring..., maintenance, and troubleshooting of IT systems. Follow all operational procedures and document all pertinent information...
and entertain fans around the world. How You'll LEAD: The Tech Support Analyst is a member of the UMG Global Service Desk...: Answer incoming Global Service Desk calls and chats while routing new incoming Service Desk tickets created via...