Job Description: ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office...: Serve as primary point of contact for end-user IT inquiries (phone, self-service portal, etc.) Triage, troubleshoot...
Job Description: ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. ECS... Collaborate with management and other support entities to meet Service Level Agreements (SLAs) Leverage metrics to drive...