, and profitable. Position Description Job Summary: As an IT Help Desk Technician, you will play a crucial role in ensuring the... problems, and maintaining documentation of support requests. As a Help Desk Technician, you will often work in a fast-paced...
. What will you do as a Help Desk Support Representative? You will serve as the initial point of contact for IT related problems and provide tier.... Preferred Qualifications: Experience in IT customer service including two (2) years of IT ticketing system experience...
Tier 2 IT Help Desk Technician, Boston, MA We are looking for a Tier 2 IT Help Desk Technician to join the team..., retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boston MA Jobs, Tier 2 IT Help Desk Technician, Network, Active Directory...
). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident... experience, with at least 2 years in a desk-side / Tier 2 support role. · Technical Skills: Strong troubleshooting skills...
). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident... experience, with at least 2 years in a desk-side / Tier 2 support role. · Technical Skills: Strong troubleshooting skills...
). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident... experience, with at least 2 years in a desk-side / Tier 2 support role. · Technical Skills: Strong troubleshooting skills...
position for a Help Desk Technician, Tier 2, to provide support from our Dulles, Virginia headquarters. The duties of the... position include fielding incidents via phone and email escalated from Tier 1 technicians. Help Desk Technician Tier 2...
position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia headquarters. The duties of the... position include fielding incidents via phone and email from client end-users. Help Desk Technician Tier 1 is responsible...
coursework preferred. 1–2 years of prior IT help desk, call center, or desktop support experience. · Technical Skills... Management Use and contribute to agency’s internal knowledge base, incorporating feedback from Tier 2/3 teams. Follow scripts...
coursework preferred. 1–2 years of prior IT help desk, call center, or desktop support experience. · Technical Skills... Management Use and contribute to agency’s internal knowledge base, incorporating feedback from Tier 2/3 teams. Follow scripts...
coursework preferred. 1–2 years of prior IT help desk, call center, or desktop support experience. · Technical Skills... Management Use and contribute to agency’s internal knowledge base, incorporating feedback from Tier 2/3 teams. Follow scripts...
position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia headquarters. The duties of the... position include fielding incidents via phone and email from client end-users. Help Desk Technician Tier 1 is responsible...
Title: Tier 2 MSP Technician & Service Desk Supervisor in Training Compensation: $27/hr OR $56,160/yr W-2, Non-Exempt... looking for an experienced Tier 2 Technician who's ready for the next step: growing into a Service Desk Supervisor. If this sounds...
in IT or related field preferred. Experience: Minimum 1–2 years of help desk, call center, or IT customer support...Tier I Service Desk Agents provide the first line of customer support for the contract, offering 24x7x365 assistance...
in IT or related field preferred. Experience: Minimum 1–2 years of help desk, call center, or IT customer support...Tier I Service Desk Agents provide the first line of customer support for the contract, offering 24x7x365 assistance...
in IT or related field preferred. Experience: Minimum 1–2 years of help desk, call center, or IT customer support...Tier I Service Desk Agents provide the first line of customer support for the contract, offering 24x7x365 assistance...
and customer-focused Tier 1 IT Support Technician to join our IT team. This entry-level role is responsible for providing first... and resolutions in the ticketing system. Escalate unresolved issues to Tier 2 or Tier 3 support as needed. Provide support...
Description : Position Title: IT Infrastructure Administrator– Tier 2 Compensation Range: $70,000-88,000 USD annual... will be responsible for managing and maintaining our customers workstations as a tier 2 technician, as well as interacting...
-notch help desks and desk-side assistance. Technical Support (Remote & Onsite): Provide Tier 2 remote and onsite support... to enable individuals with disabilities to perform the essential functions. 3+ years of IT support experience (Tier 2...
procedures to identify, resolve, or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager... system with minimal assistance from the Tier 3 technician and the Technical Account Manager Create clear, concise...