Global Academy of Technology is seeking a dedicated and skilled IT Help Desk Technician to join our dynamic team... support to ensure smooth operations across our campus and virtual platforms. As an IT Help Desk Technician, you will handle...
facilities and EHS teams. _ Your Contributions (include, but are not limited to): Respond to facilities help desk requests... on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people...
, contact information, and nature of problem or issue. Build rapport and elicit problem details from help desk customers..., and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions...
, contact information, and nature of problem or issue. Build rapport and elicit problem details from help desk customers..., and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions...
day-to-day operations, including staff scheduling and coverage, client session coordination, administrative and front desk... and services are uninterrupted Manage staff tablets and other IT equipment for the center and region including tablet charging...