As a Remote Help Desk Technician (Level 2), you will provide remote support, troubleshoot issues, resolve tickets...). Previous experience working at an MSP (required). 1-3 years of help desk or technical support experience. Strong Windows 10...
of the English language (Written and verbal). Five years of IT Help Desk or Systems admin experience minimum. Duties...
environment.**: - Proven experience as a Help Desk technician or other similar customer technology support role within a domain... in our Help Desk ticketing system and follow up within customer Service Level Agreement targets. - Contribute to our CSI...
Desk professional forms the foundation of an organization's IT support structure. As the first point of contact for users... excellent customer service. The Service Desk technician is responsible for logging, diagnosing, and resolving basic technical...
of our team as a IT Support Technician – Tier 1 (Frontline Operations). Responsibilities: Handle password resets, MFA... or help desk role. Basic technical troubleshooting skills across software, hardware, and connectivity issues. Working...
is needed. What You Bring: Recent graduate or 6–12 months in help desk/desktop support. Comfortable with Windows 10/11, basic networking...Are you a tech-savvy problem-solver? Join Conectys' IT team to deliver first-class end-user support in a Microsoft 365...
. Provision phones, extensions, voicemail, call flows, and SIP trunks. Manage and prioritize tickets in the help desk system...VoIP Support Technician (Level 1–2) – English Only About the Role: We're looking for an English-speaking technical...
. We are hiring a Level 1-2 Help Desk Support Technician with real telecom experience — specifically in VoIP, networking, and SIP... tickets through our help desk system Escalate complex problems with proper documentation Update knowledge base articles...