Secret Clearance Job Summary Lucayan Technology Solutions is seeking an IT Help Desk II Technician to provide Tier 2.... Mentor and support Help Desk I staff by providing technical guidance. Ensure compliance with DoD cybersecurity directives...
The Server Administrator II participates in all aspects of design, analysis, implementation and support of systems... use Help Desk ticketing system for incident and problem management, customer interaction and follow-up. Create...
, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and issue... Level II or higher prior to start date (example: Security+ CE) Provides support for implementation, troubleshooting...