& Troubleshooting on VPN software and Collaboration tools Troubleshooting on Password Reset tools and Remote-Control tools... Experience with Active Directory, Azure, Office365, VPN, MFA, RDP Experience with remote tools - LMI and BeyondTrust Experience...
Ability to work flexible hours from time to time to cover for other help desk staff and to be on call via pager during the... Administrator - Desk Side Services, AMT Asset Management Software India Job Description Senior Administrator - Desk Side...
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple... knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams...
: IT Service Desk supports all Sophos employees, from new joiners and break-fixes to new service introductions. The... incident support to product and IT teams. We are looking for an Atlassian Engineer to join our infrastructure team and manage...
support or similar roles (Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician). Hands-on experience... Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible...
, along with other major chemical releases into the environment. Job Title: Sr IT Helpdesk Engineer Work location: Hyderabad Work... technical support to all employees based out IN US and Canada related to IT Help users in installation, configuration...
is looking for a skilled Associate Desktop Engineer to join the Desktop Engineering team. This team is responsible for managing the desktops... Jira Service Desk. Train users on various software and system hardware. Configure computers, install software, and set...
. Our aggressive growth plans open significant career advancement opportunities for our employees. Job Title: Sr IT Helpdesk Engineer... technical support to all employees based out IN US and Canada related to IT Help users in installation, configuration...
-users. · Ability of using best industry famous help desk/support center portals such as Jira, Confluence, Microsoft Teams... as support engineer/ tech support for troubleshooting, diagnosing, resolving, and supporting product/ application/ service...
About The Opportunity Netrix Global is looking for a Network Engineer responsible for managing Netrix and its... customers' IT infrastructure (on-prem/hosted and cloud environments). The Network Engineer reports to the TOC/NOC Manager...
desk, providing third line telephonic, remote and on-site support and problem management. Included in higher complexity... Implementation Engineer (L3) is a seasoned engineering role, responsible for providing technical support to clients. This includes...
from our user-facing Help Desk. You will be responsible for Cross-Platform Asset Integrity—ensuring that the data in our CMDB... engineer to act as the "Guardian of the Data" for our MSP tool stack. This is a backend Quality Assurance role, distinct...
Help Desk (IHD) across multiple industries, including High Tech, Public Sector, Healthcare, and Financial Services... Requirements Hands-on experience, including implementation, with Oracle Knowledge Management, Case Management, Internal Help Desk...
Directory, and MS Office Suite. Preferred: Experience with ITSM tools (Jira Service Desk, ServiceNow) and remote management.... We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're...
of customer experience together. Role Overview Genesys is seeking a high-impact Senior Microsoft Endpoint Engineer who..., and automated remediation pipelines. Enterprise Intune Engineering Engineer and optimize Intune policies, baselines, compliance...
for logging, reporting, and statistically monitoring network data Liaise with, and provide training and support to, help desk... incoming incidents and requests under agreed SLAs. Perform remote analyze, diagnosis, and resolution of complex network...
to our employees via phone, email, and remote access tools. Your primary responsibilities include monitoring and troubleshooting..., Firewalls). 2+ Years of Enterprise Service Desk/Helpdesk or equivalent experience 2+ Years of NOC Experience with Monitoring...
onsite & remote engineering supports across the globe for engineering. What you will do The primary responsibility... for booking. How you will do it: Review the project inputs and project intake form shared by the Front desk/Sales. Analyze...
onsite & remote engineering supports across the globe for engineering. What you will do The primary responsibility... for booking. How you will do it: Review the project inputs and project intake form shared by the Front desk/Sales. Analyze...
Science or related field or experience equivalent. 4+ years of experience in help-desk or desk-side environment Experience... with activities to triage and escalate any system or network outage to reduce downtime. Assist with remote assistance...