We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team. In this role...: Technical Support Experience: At least 1-2 years of experience in a help desk or IT support role, preferably in the healthcare...
Knowledge of monitoring tools (e.g., Horizon Help Desk Tool, vRealize Operations, ControlUp) Certifications such as VMware VCP...), including Connection Server, Composer, and Agent Experience with Windows desktop OS (Windows 10/11), Active Directory...