We are hiring a Tier 3 Help Desk / IT Support Engineer to join a growing technology team-based Tempe.... This isn’t a ticket taking help desk position, you’ll own complex escalations, work on backend systems, and help lead root...
Strong communication and customer service mindset Desired Skills & Experience Experience mentoring Tier 1/help desk analysts Experience...We are looking for a Level 2 Help Desk Technician to join a growing onsite team in Tempe, AZ. This is a full time role...
future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The..., and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support...
field or equivalent practical experience Minimum of 2 years customer support/help desk experience as a Tier 1 or Tier 2... to Tier 3 team members Mobile device support for iPhones, Androids, and MiFi Devices Troubleshooting Multi-Factor...
on-site servers, WAPs, switches, routers, etc. Escalates and collaborates with Tier 3 support teams when necessary... infrastructure maintenance and upgrades in conjunction with tier 3 while ensuring minimal impact to business operations. Responsible...