and Customer Lifetime Value (LTV), managing all phases from free-to-paid conversion through to retention and win-back campaigns... on optimizing the upgrades and free-to-paid conversion funnels. Advanced Segmentation: Segment the SME customer base based...
Function Emerging Mobility Business Unit Pay Band M6 and above Role As the Head - Customer Success... Everywhere - increasing service touch points and mobile service Customer Interface (Complaints Management) - converting customer...
, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale... growth. Establish and refine ITIL-based standards and procedures for incident, problem, change, and knowledge management...
agency monitoring mechanisms—call audits, field verification, complaint management, security of customer data...Job Description: About Retail Portfolio Management Group The Retail Portfolio Management Group (RPMG) plays...
, workflows, and automated sequences based on the customer lifecycle. Marketing Automation & CRM Ownership Work on marketing...Position: Email Marketing Executive – B2B Department: Marketing Reports To: Head of Marketing / Director – Growth...