. Job Description Get to Know the Team The Service Excellence & Experience team is the engine of operational excellence for Grab Support... our support agents to deliver exceptional experiences in every Grab journey. Get to Know the Role The Service Excellence...
About the job Data Science & Machine Learning Center of Excellence Head About the Job Location: Taguig Corporate... is looking for experienced professionals to join us in Taguig with the role of Data Science & Machine Learning Center of Excellence Head...
POSITION: HEAD OF CUSTOMER EXPERIENCE REPORTING TO THE: Commercial Head WORK ARRANGEMENT: Monday to Friday | Full-time... onsite JOB LOCATION: Ortigas Center, Pasig City JOB SUMMARY: The Head of Customer Experience is responsible for driving...
A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸 TL;DR (because attention spans are real...): We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Our support team has long delivered...
. Experience Minimum of 4 years of experience in restaurant operations, with at least 3 years in a multi-unit management or area...-level role in the casual dining restaurant sector. Proven track record in driving operational excellence and profitability...
to establish and scale a centralised Customer Experience function that will consolidate guest enquiries, reservations, and service... with strong commercial acumen and the ability to drive performance, revenue, and service excellence. Work setup Manila (BGC, Taguig...
, and service excellence. Exceptional communication, stakeholder management, and analytical skills....FILINVEST LAND, INC. Role Overview The AVP for Brand Management and Customer Experience will be the strategic leader...
leadership role. Strong expertise in brand strategy, customer journey design, and service excellence. Exceptional communication...FILINVEST LAND, INC.   Role Overview The AVP for Brand Management and Customer Experience will be the strategic...
. Strong expertise in brand strategy, customer journey design, and service excellence. Exceptional communication, stakeholder management...FILINVEST LAND, INC. Role Overview The AVP for Brand Management and Customer Experience will be the strategic...
At least 2 years experience in developing and facilitating management trainings and workshops on various Operational Excellence...The opportunity Bring strategic insights to the table (leveraging from outside experience and industry benchmarks...
About the Role As a Process Excellence Officer under the Contact Center Channel, you will be responsible for reviewing... existing processes and identifying opportunities to streamline process challenges based on data. You will handle service level...
Engineering, Logistics, etc) At least 5 years of Go To Market SC experience (Plan, Customer Service, and/or Logistics) or Supply... Excellence Lead drives the Performance Management, Process and Operational Improvements, and lands the Go-To-Market Digital...
At least 2 years experience in developing and facilitating management trainings and workshops on various Operational Excellence...The opportunity Bring strategic insights to the table (leveraging from outside experience and industry benchmarks...
reports in to the Head of Transformation and Operational Excellence and is expected to bring strategic insights to the table...The opportunity Bring strategic insights to the table (leveraging from outside experience and industry benchmarks...
journey. Get to Know the Role As the Service Delivery Head, you will be responsible for designing, governing, and leading end...-to-end service delivery for multiple businesses of Grab. You will oversee operations in customer experience for both in-house...
The Head of Service Management for IVSSI is accountable for the end-to-end service lifecycle across Global Business...-reducing fragmentation and enabling sustainable GBS scalability. As the custodian of service discipline , the Head of Service...
shared services model. With an expanded scope, the Head,FSSC GBS Asia oversees the end-to-end service delivery, including the... is accountable for the strategic leadership, development, and operational excellence of the Manila Financial Shared Services Center...
journey. Get to Know the Role As the Service Delivery Head, you will be responsible for designing, governing, and leading... end-to-end service delivery for multiple businesses of Grab. You will oversee operations in customer experience...
. ACCIONA, within its Facility Services division, is recruiting a Head of Recruitment Services for Manila, Philippines.... Job Description As the Head of Recruitment Services in the Philippines, you will lead and manage the recruitment operations for both internal...
, supporting excellence, accountability, and continuous improvement. Our team is energetic, collaborative, and offers exposure... and other advanced tools. About Our Audit Team As the Head of Audit Services , you will help support and enhance governance and risk...