Employee File Management for SAP Solutions. Manage projects for Document Management Systems (DMS) and digital personal file... of document management systems to ensure seamless operation and user accessibility. Contribute to the demand management process...
, Screenshare, and/or Chat) Diagnose and resolve complex issues related to our HCM software, in a timely, accurate, and empathetic... issues are resolved and to provide updates on ongoing cases. Documentation and Reporting: Document all client interactions...
, Screenshare, and/or Chat) Diagnose and resolve complex issues related to our HCM software, in a timely, accurate, and empathetic... issues are resolved and to provide updates on ongoing cases. Documentation and Reporting: Document all client interactions...
's reputation of being a world-class provider of Human Capital Management (HCM) and Payroll SaaS support. Duties & Responsibilities..., preferably in the HCM SaaS sector. * Extensive experience processing and/or supporting Payroll/HR/Time tasks, systems...
, ensuring successful HRIS/HCM integrations, smooth onboarding, system optimisation, and continuous improvement. You will be the... blueprinting phase Optimization & Continuous Improvement Conduct periodic solution and process optimization reviews Document...
Clearly and succinctly document communications to customers using our issue management system. Test customer problems... on complex systems within Workday, including Authentication(Single Signon) Mobile, Browser and technical issues...
troubleshooting processes. Familiarity with CRM or case management systems (Salesforce experience helpful). ## What We Value.... At UKG, our purpose is people. We build award-winning HCM technology designed to inspire every organization to become a great...
, and with teams outside PC&C such as colleagues in technology Building external relations including vendor management Truly... proposals to deliver against objectives – actively elicit, analyse and document business and functional requirements through...
Systems) or MIS (Management Information Systems) Or Data Analytics, Human Resources, Business, or a related discipline... and dashboards for dynamic and interactive visualization of HR and business data. Gather and document business reporting needs...
range of enterprise systems, including HR and Payroll, GEM, Financial, and accounting platforms, all while prioritising... Systems Integration and to play a significant role in supporting our Digital and Client Platforms and Operations Technology...
), or other SaaS systems. Strong understanding of REST/SOAP APIs, OAuth2/JWT authentication, and API lifecycle management... in connecting enterprise systems such as Oracle Fusion Cloud, Salesforce (SFDC), and other third-party platforms to enable seamless...
in assigned area of responsibility on ERP/CRM systems and design solutions. Outcomes: * Optimise efficiency cost and quality... Specifications Deployment documentation Perform design document reviews peer code reviews and suggest code improvements A single...