experience that customer service agents (we call them heroes!) have when interacting with consumers using Gladly. This experience... with brands using Gladly. This experience covers the range of ways to communicate with customer support agents (we call them...
., Zendesk, Gorgias, Gladly, Salesforce) and emerging CX tech to guide clients effectively. - Use data and tooling to provide... challenges Tools & Technical Skills - Google Workspace (Docs, Sheets, Slides) - CRM tools such as Zendesk, Gorgias, Gladly...
CRMs (e.g., Zendesk, Gorgias, Gladly, Salesforce) and emerging CX technologies. Use data and tools to provide clients... Proficiency with Google Workspace (Docs, Sheets, Slides). Hands-on experience with CRM tools such as Zendesk, Gorgias, Gladly...
onboarding phase. CRM and Industry Expertise Stay up to date on key CRMs (e.g., Zendesk, Gorgias, Gladly, Salesforce... Workspace (Docs, Sheets, Slides) CRM tools such as Zendesk, Gorgias, Gladly, Salesforce Soft Skills Organized, proactive...