Job Title: Genesys Lead Location : WIlmington, DE / NY / NJ / Plano, TX / Chicago, IL / Columbus, OH / - Onsite... JOB Description: Job Duties: Troubleshoot production incidents in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work...
in Genesys Voice(Inbound/Outbound), Email & Chat based on priority and work to towards resolution Install and upgrade Genesys... components in production environment Good Hands-on experience with Genesys Config/Management layers, Routing layer, GVP, SIP...