, to produce predictable results that fuel the exceptional customer experience. The Genesys Cloud Support Engineer provides... Be Doing Providing customer technical support for Genesys Cloud and working closely with Senior Technical Consultants...
, to produce predictable results that fuel the exceptional customer experience. The Genesys Cloud Lead Engineer is responsible..., update and maintain Support documentation and procedures for assigned Genesys Cloud account(s) Assist with staffing needs...
, to produce predictable results that fuel the exceptional customer experience. The Genesys Cloud Support Engineer provides... Be Doing Providing customer technical support for Genesys Cloud and working closely with Senior Technical Consultants...
with the Manager of Support Services, manage Genesys Cloud Engineer schedules related to assigned accounts What You'll Bring..., to produce predictable results that fuel the exceptional customer experience. The Genesys Cloud Lead Engineer is responsible...
, to produce predictable results that fuel the exceptional customer experience. The Genesys Cloud Support Engineer provides... What You'll Be Doing Providing customer technical support for Genesys Cloud and working closely with Senior Technical...
-focused Voice Engineer with expertise in the Genesys platform to join our operational support team. This role involves... Familiarity building and operating Contact Center support in the cloud and on-premise. Cloud SBC configuration, including managing...
risk, and accelerate ROI. As Senior Genesys Cloud Engineer, you will play a crucial role in designing, implementing...Team: Central Genesys Cloud Team ibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips...
our Job Summary We are seeking a skilled and customer-focused Voice Engineer with expertise in the Genesys platform... Skills Operational support: Provide technical support for contact center systems, focusing on the Genesys platform. Analyze...
environment, empowering our employees to be their authentic selves. The Technical Support Engineer is a technical expert... of experience in technical support, SaaS support, or cloud-based customer engineering Proficiency in analyzing network, browser...
risk, and accelerate ROI. As Senior Genesys Cloud Engineer, you will play a crucial role in designing, implementing...Team: Central Genesys Cloud Team ibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips...
& operational risk, and accelerate ROI. As Senior Genesys Cloud Engineer, you will play a crucial role in designing, implementing...Overview Team: Central Genesys Cloud Team ibex. is an elite CX outsourcer for the world’s startups, scale-ups...
. MediCard is currentlylooking for assertive, dynamic and energetic individuals to fill up the following vacancy: A Data Engineer... from stakeholders .Effectively and proactively communicates with stakeholders, team-members and other support teams to promote synergy...
systems is a plus We're Also Hiring VIM Operations Manager M365 Operations Support Analyst IAM Cybersecurity Engineer Voice... Engineer (Genesys Platform) Virtual Desktop Engineer - Service Delivery Manager Solutions Architect (M365) IT Asset Manager IT...
Cloud) Knowledge of intraday forecasting and schedule optimization Background in multi-site or multi-program support... to volume spikes and coordinate with Operations for support Track and report real-time metrics and performance issues Escalate...
Cloud) Knowledge of intraday forecasting and schedule optimization Background in multi-site or multi-program support... to volume spikes and coordinate with Operations for support Track and report real-time metrics and performance issues Escalate...
certifications (Cloud Architect, Data Engineer). CCAS vendor certifications (Genesys, Five9, NICE). Familiarity with AI-driven... of telephony protocols (SIP), cloud contact center platforms, and BYOC integrations. Ability to balance development and support...