Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical... guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture...
, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical... guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture...
dashboards, Genesys contact center data, Microsoft Dynamics CRM, and workforce management systems, ensuring accuracy... with CDC standards and federal guidelines. Tools & Technologies: - SKPI - Performance metrics and KPI tracking - Genesys...
dashboards, Genesys contact center data, Microsoft Dynamics CRM, and workforce management systems, ensuring accuracy... with CDC standards and federal guidelines. Tools & Technologies: - SKPI - Performance metrics and KPI tracking - Genesys...
, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint’s contact center operations Build...-based contact center technologies Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing...
Technical Skills · Strong knowledge of CCaaS Software Solutions, Genesys and Five9. · Strong knowledge of telephony, telecom...
Technical Skills · Strong knowledge of CCaaS Software Solutions, Genesys and Five9. · Strong knowledge of telephony, telecom...