Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Communication Services, Genesys, NICE CXone, Five9, or Cisco UCCE). Implement CTI (Computer Telephony Integration), IVR, call...
with Service Cloud Voice (Amazon Connect / Genesys). Experience with Einstein AI, Tableau CRM (Analytics), and Marketing Cloud...
with Service Cloud Voice (Amazon Connect / Genesys). Experience with Einstein AI, Tableau CRM (Analytics), and Marketing Cloud...
an experienced Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The... and service automation (Flows, Macros, Einstein Bots). Voice / Contact Center (Amazon Connect / Genesys) Architect...
Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The ideal... automation (Flows, Macros, Einstein Bots). Voice / Contact Center (Amazon Connect / Genesys) Architect and configure Amazon...
with Service Cloud Voice (Amazon Connect / Genesys). Experience with Einstein AI, Tableau CRM (Analytics), and Marketing Cloud...
. Experience with Oracle SBCs, MS Teams Direct Routing, Avaya, Genesys will be an added advantage. Certifications: Cisco...
handling system (Service Now), call system (Genesys), device monitor (Nexthink), and other applications. Who...
Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The ideal... automation (Flows, Macros, Einstein Bots). Voice / Contact Center (Amazon Connect / Genesys) Architect and configure Amazon...
Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The ideal... automation (Flows, Macros, Einstein Bots). Voice / Contact Center (Amazon Connect / Genesys) Architect and configure Amazon...
handling system (Service Now), call system (Genesys), device monitor (Nexthink), and other applications. Who...
platforms is a plus Experience with CTI applications such as Genesys, NICE, Five9 and Amazon connect is a plus Powered...
an experienced Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The... and service automation (Flows, Macros, Einstein Bots). Voice / Contact Center (Amazon Connect / Genesys) Architect...
an experienced Technical Lead with expertise in Salesforce Service Cloud, AWS, and Voice/CTI platforms (Amazon Connect, Genesys). The... and service automation (Flows, Macros, Einstein Bots). Voice / Contact Center (Amazon Connect / Genesys) Architect...
, traceability test case creation and execution of Genesys IVR application. 6) Test speech IVR/ Touch tone IVR with call routing...
(e.g., NICE CX-One, Cisco, Genesys, Avaya, Amazon) preferred Familiarity/Experience working with chat bots, chat...