We are in need of an experienced Programme Manager to deliver a Genesys Contact Centre To Start... and has led the delivered the Genesys CaaS solution in the recent past, Ideally someone who has done sometime in a Telco...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, LLMs, Agentic AI frameworks, RPA/orchestration. CCaaS: Genesys, NICE, Avaya, Amazon Connect, Five9. Cloud platforms: AWS.../Professional, Azure AI Engineer, GCP Professional Cloud Architect) desirable. Vendor certifications in CX/CCaaS platforms (Genesys...
, LLMs, Agentic AI frameworks, RPA/orchestration. CCaaS: Genesys, NICE, Avaya, Amazon Connect, Five9. Cloud platforms: AWS.../Professional, Azure AI Engineer, GCP Professional Cloud Architect) desirable. Vendor certifications in CX/CCaaS platforms (Genesys...
AI/Automation: Conversational AI platforms, Generative AI models (LLMs), Agentic AI frameworks, RPA tools. CCaaS: Genesys, Avaya...-specific CX/CCaaS certifications (Genesys Cloud, Amazon Connect). Specialist AI/ML certifications (TensorFlow, Hugging Face...
, Genesys, RingCentral). Strong understanding of the collaboration technology industry and market dynamics. Excellent...
) platforms and technologies that includes: CCaaS (e.g., Genesys Cloud, NICE CXone, Google, Amazon Connect) CRM (e.g...
of Microsoft technologies. Design and implement AWS, Google CES, Genesys CX Cloud, MSFT and Sierra solutions: Ideally understand.... We are seeking candidates with the following skills and experience: Hands-on experience with the AWS, Genesys Cloud CX, Google CES...
Programme Manager - Genesys Contact Centre Delivery (Contract) Location: Birmingham, London, Bristol, Manchester (UK... Manager to lead the delivery of a Genesys Contact Centre (CaaS) solution. This is a high-profile programme requiring...
, Genesys, Microsoft, Five9, Google and Cisco. Our reputation is built on delivering transformational outcomes through multi... of CCaaS platforms (e.g., NICE, Genesys, Five9, Microsoft, Google, Cisco, etc.) Key Responsibilities · Generate new...
(e.g., Genesys). Sound understanding of the Housing Ombudsman Complaint Handling Code. Customer-focused with a passion...
top-tier partnerships with major technology providers including NiCE, Genesys, Microsoft, Five9, Google and Cisco... sales role that requires a deep understanding of CCaaS platforms (e.g. NICE, Genesys, Five9, Microsoft, Google, Cisco...