Job Specific Duties/Responsibilities: -Execute large-scale Genesys Cloud projects, including major upgrades.... Equivalent combination of education and experience considered in lieu of degree -Extensive experience with Genesys Cloud...
Job Specific Duties/Responsibilities: -Execute large-scale Genesys Cloud projects, including major upgrades.... Equivalent combination of education and experience considered in lieu of degree -Extensive experience with Genesys Cloud...
Job Specific Duties/Responsibilities: -Execute large-scale Genesys Cloud projects, including major upgrades.... Equivalent combination of education and experience considered in lieu of degree -Extensive experience with Genesys Cloud...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
We are seeking a Salesforce professional with strong Agentforce Voice deployment experience, deep Genesys Contact Center integration... with Genesys to improve customer engagement, reduce agent effort, and drive operational efficiency. Key Responsibilities Lead...
or greater. Knowledge of Salesforce and Genesys systems What We Can Do for You Large & Connected Network: Ability...
Management tools (Genesys, Verint, NICE) and capacity modeling platforms (Anaplan, or equivalent). - Strong understanding...
Management tools (Genesys, Verint, NICE) and capacity modeling platforms (Anaplan, or equivalent). - Strong understanding...
Management tools (Genesys, Verint, NICE) and capacity modeling platforms (Anaplan, or equivalent). - Strong understanding...
or Confluence. Certification in AI, Azure cloud technologies, or Genesys. Important info about this role: You must currently...
, NICE-IEX, Genesys, Verint) required. Experience implementing new systems, new technology features or versions...
Integration Cloud). Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting)....
, Genesys CTI, Adobe Sign, Brainshark, etc.). Lead data migration efforts for structured/unstructured data using Apex Data...