Empresa: act digital Descrição da Função We are looking for a Functional Support Analyst - Client Facing to act... combines functional analysis, user support, incident coordination, and strong client-facing communication, working closely...
years of professional experience in similar support or functional analyst roles Experience acting as first-level point... incidents and malfunctions Ability to escalate unresolved tickets to Level 2 support and follow up on resolution Coordination...
strengthening the team of one of our clients with the following profile: Calypso technical / functional Support - Hybrid (Lisbon... for manipulating and querying data as needed. • L1/L2 Support Experience: Ability to manage and monitor incidents, while collaborating...
detection platform. This role combines L1/L2/L3 application support with backend development, focusing on run automation... Responsibilities Run & Application Support (L1/L2/L3) Provide L1/L2/L3 support for backend applications across multiple environments...