transactions and cashing up Organisational and administrative tasks in both our front and back office (e.g. managing no-shows...
direction and real time guidance to assist the Operational areas (including Front office, Back Office & Field) in ensuring... within an operation with front office (contact centre) and/or Back Office (Processing) and/or Field Services. Strong analytical skills...
the AI agent at the front of our service desk-refining its logic, integrations, and responses until it autonomously.... This role is hybrid to our Manchester office. We value collaboration and believe the best work happens when we're together...
Manager, you’ll be the heartbeat of our partner agent relationships across the UK. You’ll combine commercial awareness..., always keeping the partner experience front and centre. Account Growth Work closely with partners to help them expand...
what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built...-time performance management * Monitor live contact centre performance, including queues, agent availability, service levels...