Job Description: Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out... with standard policies and procedures. Potential Career Paths: Front Desk Supervisor - Front Desk Manager - Front Office Manager...
in PMS or front office system Answering and directing in-bound calls to the hotel and frequently using email and fax... that all reservations transferred to PMS or front office system are accurate Aggressively selling hotel rooms to maximize transient room...
required. Must have excellent customer/guest service skills and experience Previous Reservations and/or Front Office highly preferred, High... for VIPs or Special Attention guests. Monitor Front Desk reservations made night prior, address any reoccurring issues...
”. Requirements: To be a Change Agent that is focused on ensuring all clients are treated like family. Performing preventative... Computer skills including knowledge of database software, internet software, order processing systems, Microsoft Office suite...