in a collaborative environment and celebrate continuous improvement. The Five9 Strategy Manager is the critical driver of outbound... strategy, setup, and optimization of Five9 dialer campaigns to meet operational goals Take full ownership of the Five9...
. Labcorp is seeking a hands-on, forward-thinking Senior Manager of Clinical Contact Center Technology to help lead the... strategy and problem-solving while also developing, mentoring, and empowering a high-performing team. This leader will drive...
a passionate, experienced, and operationally-minded Sr. Manager, Member Experience to lead strategy and implementation of proactive... Excellence & Process Design Create and maintain robust member journey map(s) to be used to drive decision making and strategy...
Manager – Field Inventory to own the end-to-end strategy, execution, and governance of field inventory across a large..., analytics, and other stakeholders to balance availability, cost, and efficiency. The Senior Manager – Field Inventory drives...
for the platform vision and strategy. The Product Manager will work closely with the VP to drive execution — conducting.... Key Responsibilities Product Strategy & Vision Shape the product vision for the Response Support Platform...
Technology holds accountability for the platform vision and strategy. The Product Manager will work closely with the VP to drive... platform daily. Key Responsibilities Product Strategy & Vision Shape the product vision for the Response Support Platform...
Manager, Workforce Management will play a critical role in shaping and scaling the workforce strategy for our fast-growing... scales its customer experience. What You'll Be Doing: Own and lead the end-to-end workforce management strategy...
at their most vulnerable financial moments? As DigniFi's Quality & Coaching Manager, you'll create the QA and coaching infrastructure... quality, and coach for performance. Coaching Strategy & Performance Improvement Design and deliver onboarding and ongoing...
About the Role We're looking for a Bilingual Sales Manager to lead, coach, and develop a high performing inside sales..., and leadership skills Experience using CRM and contact center tools (Salesforce, HubSpot, Aircall, Five9) Comfortable working...
communities and residents and to support the safety net required to achieve that purpose. Job Summary The Senior Manager... of Customer Engagement leads the strategy, performance, and operational excellence of the organization's escalations' function...
, is seeking a Senior Manager - Field Inventory to own the end-to-end strategy, execution, and governance of field inventory... operations, analytics, and other stakeholders to balance availability, cost, and efficiency. The Senior Manager - Field...
software solutions integrated with platforms such as ZenDesk, ServiceNow, Five9, Zoom, and CallMiner. You will guide the... aligned with Pennymac’s values and technology strategy. Oversee development of complex, enterprise-transforming...
. The Inside Sales Supervisor is responsible for the daily tactical leadership of the team, and ensures that strategy... system glitches, shipping errors, or immediate customer disputes before they are escalated to the Senior Manager. Customer...
. The Inside Sales Supervisor is responsible for the daily tactical leadership of the team, and ensures that strategy... system glitches, shipping errors, or immediate customer disputes before they are escalated to the Senior Manager. Customer...
Position Summary Google Gemini Enterprise for CX Technical Manager Our Deloitte Customer team empowers... balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect...
aligns learning initiatives with business objectives, market strategy, and customer success goals, while supporting the.... Essential Responsibilities Leadership & Strategy Lead the design and implementation of sales training strategies that drive...