Call/Email/Chat Handling Resolve product or service problems by accurately understanding the customer's issues. Determine... product and/or service questions or concerns Troubleshoot technical issues using all available tools Process customer orders...
customer the resolution Answer product and/or service questions or concerns Troubleshoot technical issues using... resolution of customer’s issue Provide exceptional customer service experience 2. Escalations Handling Coordinates...
customer the resolution Answer product and/or service questions or concerns Troubleshoot technical issues using... resolution of customer’s issue Provide exceptional customer service experience 2. Escalations Handling Coordinates...
Position Overview: We are looking for a highly motivated and experienced Customer Service Representative... updated on industry trends, product knowledge, and best practices in customer service and sales. Meet or exceed performance metrics...
sales experience in a call center environment is required, or alternatively, a minimum of 2+ years in a customer service... Representative As a Sales Intake Representative, you’ll be the first point of contact for prospective clients—serving as the warm...
, now’s your chance. About the Role As a Sales Intake Representative, you will be the first point of contact for prospective clients... in a customer service call center role. This is a non-negotiable qualification. We are looking for candidates with exceptional...