Responsibilities We are seeking an experienced Enterprise Operations Service Delivery Manager to lead and optimize... across enterprise IT operations, including Service Desk, End User Computing (EUC), and Network Operations Center (NOC) functions. Lead...
. The PgM will oversee Tier 0-4 operations and engineering initiatives, ensuring the delivery of secure, efficient... Suite (Excel, PowerPoint, etc.). Experience in Agile environments and enterprise project delivery. Strong leadership...
Service Delivery & Support Manager Job ID: 25-6040 Clearance: Minimum Secret clearance with ability to obtain TS/SCI... cutting-edge transformative solutions. What You’ll Do: The Service Delivery & Support Manager is responsible for overseeing...
Delivery Manager to join our team of qualified, diverse individuals. The ideal candidate will oversee enterprise-level IT..., or Certified Service Delivery Manager (CSDM). Experience supporting FAA NextGen modernization programs or NAS-related initiatives...
and AI (at least 2 enterprise implementations) Capital Strategy, Cost Optimization, Process Improvement, or Service Delivery/Operating... for how to elevate their roles as business partners. As a Deloitte Senior Manager, you will provide service excellence by identifying key...
provides leadership and oversight of all desk-side support operations across the program. This role manages break-fix, service... service levels. The DSS Manager is responsible for coordinating teams across large geographic areas, maintaining service...
employees and business operations throughout the D.C. region, overseeing service delivery for local federal government contracts.... Job Description: Job Description Allied Universal® is hiring a General Manager. The General Manager collaborates with the regional vice president to oversee...
, coordination, and execution of technology service delivery projects including enterprise PC lifecycle deployments, mass surplus... and motivated Program Manager – Technology Services for a Full-Time position. Overview: The Program Manager will lead planning...
Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value... thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants...
-quality service delivery, and provide advanced oversight for Tier 2/3 for an IT Services Center. The Network Operations Lead..., and service desk. Provide technical guidance for directing and monitoring information systems operations. Responsible...
supervising enterprise IT Help Desk or Service Desk operations. Proven ability to manage day-to-day service delivery, staffing... role will bring strong leadership and service delivery expertise within enterprise IT customer support environments...
Strong understanding of IT operations, infrastructure, and service delivery practices Familiarity with enterprise monitoring tools... operational readiness, improving service delivery , and supporting the mission. The contractor shall provide qualified personnel...
, and effectiveness of digital service delivery across a large federal agency. The Program Manager will oversee the day-to-day... operations of a multidisciplinary team, drive successful outcomes through Agile delivery, and work closely with clients...
for the U.S. Customs and Border Protection (CBP) enterprise network environment. The Technical Project Manager ensures... a prioritized CSI (continuous service improvement) backlog and delivery plan. Translate business and mission requirements...
for overseeing the lifecycle management of Human Capital Management (HCM) systems, including workforce operations, HR service... delivery, employee engagement tools, and self-service capabilities. The candidate will serve as a bridge between business...
. About this Role: The IT Help Desk Manager oversees the daily operations of the IT service desk in support of federal agency employees... and supervise Tier 1, Tier 2, and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery. Oversee the IT...
for enterprise technology training in service of our mission and core values. Collaborative: Strong team player with a collaborative...We seek an experienced and enthusiastic Manager of Technology Training and Adoption to partner with clinical...
Job Title: IT Project/Portfolio Manager Location: Washington DC (Onsite_ Local Candidates only_ Candidates must reside... at their discretion) Client Priorities: Drafting Statements of Work (SoWs) and managing Service Level Agreements (SLAs). Reviewing...
experience enterprise-with Microsoft Identity and Access management services (Active Directory) in implementation and operations... do As a Manager, you will be at the front lines with our clients supporting them with their Cyber Risk needs specifically helping them...
requirements while coordinating with other regional managers and the enterprise DSS Manager. Responsibilities will include... but are not limited to: Manage desk-side break-fix and service request fulfillment operations across the assigned region. Supervise...