for developing new and maintaining existing middleware solutions for key enterprise systems and operational support of existing... enterprise accounts to meet Emory's business needs and strategic goals. Acts as an enterprise middleware subject matter expert...
Controls Automation PM - Data Center - Atlanta, GA and East Coast Remote This opportunity is with a leading provider... of turnkey data center design / build services specializing in mission-critical infrastructure solutions for hyperscale...
Company Description Genesis Call Center recruits, trains, and manages remote Customer Service Representatives (CSRs... to follow detailed instructions and meet performance standards Prior customer service or call center experience...
responsible for voice, data and wireless engineering for Emory Enterprise communications systems. KEY RESPONSIBILITIES... infrastructure designs, expansions and configurations. In the Network Operations Center, monitor critical processes for Emory...
RESPONSIBILITIES: In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications... issues within a timely manner. Maintains 24 x 7 coverage and support, including on-call support, to assist with restoring...
RESPONSIBILITIES: In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications... issues within a timely manner. Maintains 24 x 7 coverage and support, including on-call support, to assist with restoring...
Division users' computer equipment to ensure equipment functions properly on the enterprise's networks. Provides client-side...., Samsung, iPhone, etc.) to ensure devices integrate with the enterprise's networks. Ensures directory and security protocols...
responsible for voice, data and wireless engineering for Emory Enterprise communications systems. KEY RESPONSIBILITIES... infrastructure designs, expansions and configurations. In the Network Operations Center, monitor critical processes for Emory...
Cloud CXone (formerly PureCloud) for Emory Healthcare's enterprise environment in a technical lead capacity. Support Emory...'s Contact Center for patient access scheduling, take escalation requests from Tier 1 support team, troubleshoot/recognize...
and configurations. In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications... engineering for Emory Enterprise communications systems. KEY RESPONSIBILITIES: Applies knowledge of network systems...
challenges. Participate in 24/7/365 on-call rotations as required. Required Experience 8+ years of experience in enterprise... Systems Administrator will provide enterprise-level expertise in Windows and Linux system administration, Active Directory...
availability and resilience. Lead the integration of Pindrop fraud prevention and voice biometrics for call center security... Pindrop solutions for call center authentication and fraud prevention required. 3+ years designing and maintaining NICE IVR...
for Genesys Cloud CXone (formerly PureCloud) for Emory Healthcare's enterprise environment. Support Emory's Contact Center... integration decisions. Must understand and communicate how enterprise IT solutions support and impact multiple business...
Cloud CXone (formerly PureCloud) for Emory Healthcare's enterprise environment. Support Emory's Contact Center for patient..., participate in implementations for new Genesys system. RESPONSIBILITIES: Works as part of an Telephony Contact Center...
for Genesys Cloud CXone (formerly PureCloud) for Emory Healthcare's enterprise environment. Support Emory's Contact Center... Center application support team that works closely with end users, designs and builds applications to meet defined business...
position is critical in delivering high-value, enterprise-wide solutions that support the reliability and performance... ALM or Quality Center. Knowledge of Planning & Scheduling tools. Exposure to additional SAP modules (MM, PS, FI/CO, HR...
Center, monitor critical processes for Emory's enterprise-wide systems and applications, monitors data downloads to ensure... 24 x 7 coverage and support, including on-call support, to assist with restoring service and maintaining agreed upon...
RESPONSIBILITIES: In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications... issues within a timely manner. Maintains 24 x 7 coverage and support, including on-call support, to assist with restoring...
RESPONSIBILITIES: In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications... issues within a timely manner. Maintains 24 x 7 coverage and support, including on-call support, to assist with restoring...
Center, monitor critical processes for Emory's enterprise-wide systems and applications, monitors data downloads to ensure... 24 x 7 coverage and support, including on-call support, to assist with restoring service and maintaining agreed upon...