or Salem, Virginia distribution centers. Job Summary: The User Support Analyst will provide support and guidance to users..., and best practices; makes recommendations for new software and hardware. Drafts or revises user training manuals and procedures...
Center (TAC) and reports to a TAC Manager. This role works within the TAC’s ticketing system to resolve Level 1 end user.... The person in this position is responsible for an array of end-user issues ranging from general desktop diagnostics...