Job Category: Customer Service Job Description: Essential Functions Able to answer calls and understand user... requirement to provide a good customer service over phone Reset and/or unlock users' AD Account / Password. Assist...
of engagements and productivity. Monitor and ensure excellent client service is always provided, addressing escalated client issues... and perform effectively. Monitor Client Service: Ensure excellent client service is consistently provided. Address escalated...
in scope. Champion customer service to ensure that compliance is integrated in business processes Demonstrate excellent...
Job Category: Customer Service Job Description: Primary Responsibilities: Speak with client's customer/engineers...
Job Description: Have experience in Service Operations. Have experience in US Healthcare domain Excellent... in Python Have experience with managing tasks in service operations and monitoring....
with stakeholders, and analyze performance data. Essential Duties & Responsibilities: Responsible for Workforce Management & Service... of staffing and occupancy, optimizes the resources to maximize service level, seat utilization while maintaining financial rigor...
/reclassifications as per expected schedule and Service Levels (Efficiency, TAT and accuracy levels). Responsibilities: Essential... etc) and Preparing/ processing/Uploading month end journals/reclassifications as per expected schedule and Service Levels (Efficiency...
across service delivery teams. Manage escalations, resolve complex accounting issues, and ensure continuous improvement in service... development. Strong customer orientation and commitment to service quality and continuous improvement. Ability to manage...
to Operational / Process Controls, Service Delivery, Fraud Risk Assessment, Client Contracts and Organizational Policies... for service delivery requirements, fraud risk assessment, Client contractual terms, policies, rules and procedures in Client area...
Job Category: Global Technology Job Description: The AVP/ Sr AVP - Technology Service Delivery is a leadership role..., timely, and cost-effective service delivery. This role requires diverse set of responsibilities including Client RFP response...
Job Category: Customer Service Job Description: We are looking for a detail-oriented and proactive Claims Executive..., contacting providers, and accurate and timely patient scheduling. Provides efficient, effective, quality customer service...
with internal teams (collections, billing, customer service) and contact customers by phone/email to resolve outstanding issues... with internal teams (collections, billing, customer service) and contact customers by phone/email to resolve outstanding issues...
Job Category: Customer Service Job Description: Ensure Outbound & Inbound voice contact to customer to solve... queries Average Handle Time Quality Assurance (Finished Product Quality) Measurement of the customer service representative...
/reclassifications as per expected schedule and Service Levels (Efficiency, TAT and accuracy levels). Responsibilities: Essential... etc) and Preparing/ processing/Uploading month end journals/reclassifications as per expected schedule and Service Levels (Efficiency...
. Participation in offshoring and integration. Co-ordination with shared service/onshore team for timely & correct AP/FA/T&E/IC...
. Deliver superior customer service through an in-depth understanding of assigned branches special needs to service their valued... and external clients and departments. Deliver superior customer service through an in-depth understanding of assigned branches...
in governance strategy execution. Service Maintenance & Optimization: Ensure Purview services meet business needs, security..., and compliance. Drive improvements and support Consultants with service optimization. Data Discovery & Accessibility: Lead data...
Job Category: Workforce Management Job Description: Monitor Service Level (SL): Continuously track the percentage... to leadership. 3. Tactical Adjustments When a Service Level is at risk (e.g., unexpected call spike or staff shortage), the RTM...
Job Category: Customer Service Job Description: Essential Functions Ensure that calls are handled as per standard... communication and timely dispatch of service. All communication with service providers is quick and efficient and that fastest...
through multiple applications Operates with urgency in a real time service environment Meets individual goals...