. Responsibilities: Primary Internal Interactions Business Leaders All Technology Sub-Functions. EXL Internal / External Audit Teams... Specific Skills Ability to interface and communicate at all levels within EXL and Client organizations. Understanding...
Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agen...
Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agen...
Job Description: Looking for someone who can oversees training activities by guiding trainers, developing learning materials, and ensuring employees receive high-quality training. Supports leadership in improving training processes and st...
Job Category: Workforce Management Job Description: Responsible for intra-day management processes for operations located in Cebu Philippines. To achieve business service level objectives efficiently. Responsibilities: Roles and Res...