of customer experience together. Customer Success Director Position Purpose The Customer Success Manager (CSM) Director role... accounts. Develop and implement strategic plans to prevent downsells and ensure customer retention. Proactively identify...
and strategic growth. Position Summary The Director of Customer Success Operations leads the processes, systems, and analytics... with business goals. By linking operational performance to financial outcomes, the Director ensures Customer Success contributes...
Director of Customer Success and Customer Support, you will be responsible for maximizing the post-sale customer experience... strong net revenue retention through renewals and upsells, and overseeing the customer support team to ensure efficient...
to collaborate and learn from each other, completely free of barriers. Your role: As Director, Customer Success, you will manage... a team that owns strategic and enterprise customer relationships at Global Relay, a leader in the FinTech and RegTech space...
across the operational organization, the Regional Director, works directly with support teams and internal stakeholders including..., retention, coaching and support, performance management, and managerial activities. Establishes goals and objectives...
across the operational organization, the Regional Director, works directly with support teams and internal stakeholders including..., retention, coaching and support, performance management, and managerial activities. Establishes goals and objectives...
! Position Summary: SPS Commerce is seeking an experienced and strategic Customer Success Director to lead our Distribution... and Delivery professionals responsible for project delivery and ensuring value realization, customer retention, and long-term...
, and our brands. We are seeking a customer-obsessed, data-driven Director of Product & Customer Lifecycle Marketing to lead a team... responsible for driving growth, engagement, and retention across our portfolio. This leader will define go-to-market strategies...
, and our brands. We are seeking a customer-obsessed, data-driven Director of Product & Customer Lifecycle Marketing to lead a team... responsible for driving growth, engagement, and retention across our portfolio. This leader will define go-to-market strategies...
customer communications platform. As the Director of Product Marketing and Customer Marketing, you will lead the strategy..., and product tiers to drive retention and expansion. Partner with Customer Success to operationalize multi-SKU playbooks...
Job Title: Director, Customer Success – NY Job ID: 83536 Location: New York, New York Overview: As Director..., Customer Success, you will manage a team that owns strategic and enterprise customer relationships, a leader in the FinTech...
to our mission of redefining the possible in healthcare. The Customer Service Director is responsible for developing... them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently...
an impact—you’ll find it here. We are seeking a Director, Customer Success to join our team. This is a hybrid opportunity... based out of our Waltham, MA office. Job Summary The Director, Customer Success is responsible for leading the North...
Partners is currently seeking an Director of Customer Success to join our client's team in Bothell, WA. This is an remote... should apply. REQUIREMENTS: 7-10 years of experience in customer success, with 3-5 years in leadership roles Proven track record of building...
business results. Your Role at impact.com: As a Customer Success Director (CSD) at impact.com, you will play a key... by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers...
Job Title: Director, Customer Success Job ID: 83435 Location: San Francisco, California Overview: As Director... adoption, retention, and expansion with our largest customers Work with executive stakeholders on both customer and internal...
has an exciting opportunity for a Director, Demand Generation & Customer Lifecycle to join our growing team. In this role..., and analyze and optimize campaigns to achieve desired business results. As the Director, Demand Generation & Customer Lifecycle...
. Explore life at Fortune Brands . Job Description As the Director, Customer Experience, you will manage and guide... all aspects of consumer and customer service delivery across our luxury product brand portfolio in North America. This role...
. Explore life at Fortune Brands . Job Description As the Director, Customer Experience, you will manage and guide... all aspects of consumer and customer service delivery across our luxury product brand portfolio in North America. This role...
Director of Customer Success Location: Austin, TX (Hybrid - 3 days in office per week) Compensation: Up... seeking an experienced, forward-thinking Director of Customer Success to design, build, and lead a scalable customer success...