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Keywords: Director of Customer Experience Strategy & Operations, Location: New York City, NY

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Director of Customer Experience Strategy & Operations

: As a Director of Customer Experience Strategy & Operations, your impact will be: Strategic Planning & Executive Enablement... Experience Strategy & Operations. This role serves as the right hand of the Chief Customer Officer and a key enabler for CX...

Company: Claroty
Location: New York City, NY
Posted Date: 22 Aug 2025

Sr. Director, Customer, Digital Strategy and Operations

are part of what makes this such a special place to work. Job Overview The Senior Director, Customer & Digital Strategy... & Operations leads strategy development, retail business operations, project execution, and process improvements that support Macy...

Company: Macy's
Location: New York City, NY
Posted Date: 12 Sep 2025

Director Lifestyle F&B Brands Experience & Strategy

experiences. You will report to the Senior Director, Lifestyle Brands Experience, Performance & Strategy and play an important... of professional experience in corporate planning, strategic planning, project management, food and beverage strategy and operations...

Company: Hilton
Location: New York City, NY
Posted Date: 22 Aug 2025
Salary: $110000 - 175000 per year

Sr. Director - Loyalty Strategy + Experience

? Join our team. About the Role As the Sr. Director of Loyalty - Strategy + Experience, you will be at the forefront of shaping..., and operations to embed loyalty into the core of the customer experience. With a deep understanding of market trends, customer...

Company: Gap
Location: New York City, NY
Posted Date: 09 Aug 2025

Director, Sales Strategy & Operations (Agency and Advertising Intelligence & Activation)

of information. For more information, visit . We are looking for a Director of Sales Strategy and Operations to lead a team... and resourcing Qualifications: Bachelor's degree and above 10+ years relevant work experience in business operations 7+ years...

Company: Reddit
Location: New York City, NY
Posted Date: 21 Oct 2025

Director, Strategy & Operations - Banking

additional earn opportunities on new leases, renewals, and more. What's the role? As the Director of Strategy and Operations... your salary over time. The salary range for a Director, Strategy & Operations - Banking...

Company: Bilt Payments
Location: New York City, NY
Posted Date: 26 Sep 2025
Salary: $150000 - 170000 per year

Senior Manager, Marketing Strategy and Operations

of experience in marketing planning, brand strategy, or cross-functional project management. Experience in a matrixed marketing...'s! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing...

Company: Macy's
Location: New York City, NY
Posted Date: 19 Oct 2025

Director, Professional Services Sales Strategy

of Salesforce's Professional Services offerings. As a Director, Professional Services Sales Strategy, you will serve as a senior... and Product leaders to align on priorities and outcomes. Qualifications 12+ years of experience in sales strategy...

Company: Salesforce
Location: New York City, NY
Posted Date: 30 Oct 2025

Director of Product Strategy & Business Logic

, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful... and Capabilities team within Global Risk and Compliance Line of Business. The Director of Data Management & Analytics position...

Company: American Express
Location: New York City, NY
Posted Date: 25 Oct 2025
Salary: $150000 - 225000 per year

Sr. Director of Product - Data Management & API Strategy (Hybrid- NYC)

a seasoned Senior Director of Product to lead our Investor Data and API platform strategy, with a focus on the inbound ingestion... a hands-on leader who combines deep experience in product management disciplines, including Agile delivery, non-functional...

Posted Date: 20 Oct 2025
Salary: $165000 - 175000 per year

EY-Parthenon - Strategy and Execution - Commercial Strategy - Director - Multiple Locations

successful transformation of operations, functions, and people. Your key responsibilities As a Director with EY-Parthenon's Strategy... in strategy & commercial operations who are strategic advisers, which enables us to bring a wealth of deep sector and functional...

Company: EY
Location: New York City, NY
Posted Date: 11 Oct 2025

Director, Change Management Strategy & Implementation

demand and inspires engaged card members across the customer lifecycle. The Director of Change Management Strategy... towards action Team player with a passion to create the best customer experience for our Marketers Familiarity with enterprise...

Company: American Express
Location: New York City, NY
Posted Date: 10 Oct 2025
Salary: $123000 - 215250 per year

EY-Parthenon - Strategy and Execution - Tech PE Value Creation - Director - Multiple Locations

responsibilities As a Director with EY-Parthenon's Strategy and Execution Tech - Private Equity Value Creation practice... recommendations across go-to-market, pricing, customer success, product, and operations. Build trust with senior stakeholders...

Company: EY
Location: New York City, NY
Posted Date: 04 Oct 2025

Accelerated Solutions - Finance Function Strategy - Growth Markets Director

and efficiency of its operations. As a Director, you will serve as a strategic advisor, working alongside CFOs and Controllers... companies in achieving strategic goals and addressing multi-layered challenges through Finance strategy and operations...

Company: PwC
Location: New York City, NY
Posted Date: 25 Sep 2025

Business Strategy and Activation Director

of experience in Sales Operations, Strategy, or Business Operations, ideally within a high-growth, data-driven, or technology... is seeking a Business Strategy and Activation Director to lead operational excellence and serve as a strategic partner to GTM...

Company: The Trade Desk
Location: New York City, NY
Posted Date: 11 Sep 2025

EY-Parthenon - Strategy and Execution - Tech PE Value Creation - Senior Director

responsibilities As a Director with EY-Parthenon's Strategy and Execution Tech - Private Equity Value Creation practice..., customer success, product, and operations. Build trust with senior stakeholders, communicate complex insights in a clear...

Company: EY
Location: New York City, NY
Posted Date: 15 Aug 2025

Associate Director, Strategy & Consulting (App Development)

payer space. This role will focus on building innovative digital products that enhance the experience of members, providers..., and internal users across health plan operations. You will shape the vision, define the roadmap, and drive execution for 1-2 key...

Posted Date: 22 Oct 2025

Associate Director, Experience

Excellence - collaborate with teams across customer experience, operations, marketing, and growth to ensure alignment on strategy... Director, Experience, you'll play a strategic role in leading our New York team and driving a best-in-class customer journey...

Company: BrainStation
Location: New York City, NY
Posted Date: 31 Oct 2025
Salary: $100000 - 130000 per year

Director of Technology (Hudson Yards Experiences)

into scalable solutions that improve operations, enhance decision-making, and elevate customer experience. Oversee day-to-day IT... experience with proven impact in technology strategy, application management, data analytics, and business operations. Proven...

Posted Date: 25 Sep 2025

Sr. Director, Site Experience, Outlet eCommerce

of working. Owning and driving the site experience-including strategy and planning, content needs, merchandising, analytics... operations, opportunities, and flexing strategies to achieve sales growth and customer strategies. Responsible for bringing...

Company: Tapestry
Location: New York City, NY
Posted Date: 17 Aug 2025
Salary: $170000 - 220000 per year