-thinking Director, Customer Journey Strategy to join Fidelity Investments Canada. In this high-impact leadership role..., engagement, and retention. What You’ll Do Strategic Leadership Build and own Fidelity Canada’s customer journey strategy...
We are looking for an expert and highly motivated Director, Strategy & Business Architecture to join Canada segment... capability, value stream or customer journey assessments and to define and govern outcome-based transformation roadmaps. Keep...
. As a senior portfolio lead, the Senior Manager will regularly support the Director, Digital Sales Planning & Strategy with overall... they are and what they contribute. To learn more about CIBC, please visit What you’ll be doing Reporting into the Director, Digital Sales Planning...
Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the... and transform the guest and restaurant team experience through technology. We are seeking a Director, Restaurant Technology...
to recover and enjoy life. Customer Centricity: Our commitment to customers shapes everything we do. We listen, build... relationships, and innovate - from our dedicated customer support team to our engineers, everyone at our company is focused...
to recover and enjoy life. Customer Centricity: Our commitment to customers shapes everything we do. We listen, build... relationships, and innovate - from our dedicated customer support team to our engineers, everyone at our company is focused...
roadmap to support automation, scale, and continuous improvement. Own the Customer Journey Oversee the end-to-end customer...+) through process, systems, and team alignment. Proven understanding of the full customer journey: order management, creative...
including Customer Success & Innovation (CSI), AI Strategy, and AI Delivery to drive desired outcomes To succeed in this role... diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver...
, organization designs, and how to support clients in responding to such trends. Experience with customer-centric journey- based... programs. You understand that strategy is realized through the right org. structure and based on your knowledge of the trends...
, organization designs, and how to support clients in responding to such trends. Experience with customer-centric journey- based... programs. You understand that strategy is realized through the right org. structure and based on your knowledge of the trends...
(at least, that we’ve ever met!). Who we are looking for: We’re seeking a strategic, customer-obsessed Director of Marketing to lead our growing team. The...Director of Marketing Who we are: Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS...
is now looking for an experienced and visionary Director of Engineering, reporting to the Head of Mapping, to lead the technical direction, strategy... navigation, a data enrichment platform to add mapping data layers to inform each journey, accurate ETA prediction, smooth pickup...
advocate for the customer journey, ensuring a frictionless experience for both prospects and customers. This individual... will work cross-functionally with the leadership team to identify and remove barriers at every stage of the customer journey...
advocate for the customer journey, ensuring a frictionless experience for both prospects and customers. This individual... will work cross-functionally with the leadership team to identify and remove barriers at every stage of the customer journey...
drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way.... Your primary focus will be to directly engage with customer executive teams, helping to articulate the strategic and financial...
KPIs Apply customer-first approach to all journey components Qualifications What you bring 7+ years marketing... community engagement, creating meaningful impact where it matters most. Own the entire journey from innovative concept...
to measure Accor GPO performance that is in line with customer expectations Work closely with Brands' Guest experience... Procurement Centers of Excellence in Focus cities / countries in line with L&L strategy Manage several key Accor L&L Procurement...
to measure Accor GPO performance that is in line with customer expectations Work closely with Brands’ Guest experience... Procurement Centers of Excellence in Focus cities / countries in line with L&L strategy Manage several key Accor L&L Procurement...
artifacts such as user research, personas, journey maps, and experience blueprints to enhance the overall customer experience... experience in creating CX artifacts, including Personas, Empathy Maps, Service Blueprints, Customer Journey Maps and workflows...
, ecosystem maps, service blueprints, and journey maps, to visualize the end-to-end customer experience and uncover areas... experience. Collaborate with business teams to ensure workflows align with service blueprints and customer journey insights...