Director, WFM The WFM Director provides vision and leadership to the Results organization in areas of Real Time.... We are looking for someone who has: 4+ years of supervisory experience. Previous Contact Center WFM experience. High proficiency with computers...
, resource management, or strategic HR, including 4-6 years in a leadership or director-level capacity managing complex, cross...
, you'll analyze forecast variances, optimize operational processes, and ensure delivery against ambitious director level... our customer trust operations. Key job responsibilities The ideal candidate should possess strong Workforce Management (WFM...
, you'll analyze forecast variances, optimize operational processes, and ensure delivery against ambitious director level... our customer trust operations. Key job responsibilities The ideal candidate should possess strong Workforce Management (WFM...