into our service experience and will oversee the evolution of tools used by our human Agent workforce to create amazing service... OneView domain in our Service Logistics product line. This role will lead the team responsible for delivery of AI Agents...
, contextual insights, and decision-support tools that empower users to take meaningful action. As a Data Engineer on this team..., you’ll be central to designing and building the data pipelines, services, and infrastructure that power our product...
. We are Delivery Hero. We are on the lookout for a Product Manager to join our Service Agent Tooling team on our journey... product strategy, roadmap and development of OneView, our internal Agent resolution tool, used daily by thousands of agents...
to join our Service Agent Tooling team on our journey to always deliver amazing experiences. In this role, you will lead the product...-to expert for Agent resolution tooling, building empathy for our global Agents and depth of how service operations is managed...
to join our Service Agent Tooling team on our journey to always deliver amazing experiences. In this role, you will lead the product...-to expert for Agent resolution tooling, building empathy for our global Agents and depth of how service operations is managed...
-edge AI Agent system that's pushing the boundaries of conversational AI. Gen3 is not your typical chatbot; it's a goal.... By leveraging a multi-agent architecture and advanced language models, Gen3 delivers personalized and engaging user experiences...
-edge AI Agent system that's pushing the boundaries of conversational AI. Gen3 isn't your typical chatbot; it's a goal.... By leveraging a multi-agent architecture and advanced language models, Gen3 delivers personalized and engaging user experiences...
people everywhere. Voice remains the most powerful and personal channel for customer service, and Zendesk is building the... customer service with speed and empathy. Key Responsibilities Own the end-to-end product strategy for Zendesk's voice...
people everywhere. Voice remains the most powerful and personal channel for customer service, and Zendesk is building the... customer service with speed and empathy. Key Responsibilities Own the end-to-end product strategy for Zendesk's voice...
of AI Agents into our service experience and will oversee the evolution of tools used by our human Agent workforce to create... to lead the OneView domain in our Service Logistics product line. This role will lead the team responsible for delivery...
scalable, robust, and high-performance data pipelines and data storage solutions. Develop and maintain observability frameworks... Elasticsearch clusters (5+ Data nodes) Knowledge of planning and executing data retention and life cycle management, Index...
Sie sind in erster Linie für die Unterstützung des Customer Relations-Teams zuständig. Aufgaben Ihre Aufgaben: Datenpflege in den internen Konten unserer bestehenden und neuen Kunden nach Vorgabe Dokumentation der Datenpflege Erfass...
Aufgaben Sie sind in erster Linie für die Unterstützung des Customer Relations-Teams zuständig. Aufgaben Ihre Aufgaben: Datenpflege in den internen Konten unserer bestehenden und neuen Kunden nach Vorgabe Dokumentation der Datenpfl...
automation opportunities that reduce manual effort. Work closely with engineers, data team, and designers to build intelligent..., and success metrics to measure automation impact (e.g., claims resolution time, automation rate, agent productivity). Translate...
automation opportunities that reduce manual effort. Work closely with engineers, data team, and designers to build intelligent..., and success metrics to measure automation impact (e.g., claims resolution time, automation rate, agent productivity). Translate...
in real estate As a Property Coordinator you will be part of a team that strives to provide a first-class service... service. What does this look like: Support the Customer Experience & Real Estate team in operational and communication...
? To empower every food moment around the world, whether it’s through customer service, coding or couriers. About this role... to ensure the team is focused on the most valuable work and that our products move in a data-driven direction. Collaborate...
that powers our custom agent integrations for our most important customers. You will be the key technical cornerstone of our team... and confidence. By creating a robust, automated, and self-service platform, you will directly enable the rapid delivery of high...
definition to testing data preparation and service design. Expect a high-speed, high-responsibility environment where your work... testing data and test scenarios to evaluate AI agent performance Collaborate with senior engineers to design the services...
in agent event logs, trace data discrepancies, and drive timely resolutions. Partner with AI Research and Data Science teams... Analytics to validate interaction data for user behavior analysis, feature assessment, and agent success metrics. Create...