must reside in/be able to work from the U.S.- international work is prohibited. Vida is seeking a high-caliber Data Operations... Specialist to manage the end-to-end lifecycle of our outbound outreach and drive the strategic evolution of our service center...
for a Business Process Analyst, Ops & Call Center Support to join our dynamic team in Denver, CO! This hybrid role offers the unique...’ experience in a Business Analyst, Process, Knowledge, Care Support or Call Center role. Strong documentation skills utilizing...
, verbal, and organizational skills. Experience in Call/Contact Center environments. Preferred / Nice-to-Have Skills... Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk...
an exciting opportunity for a Business Process Analyst, Ops & Call Center Support to join our dynamic team in Denver... and optimizing internal operations for our call center agents and sales support staff. You'll play a key part throughout the project...
, verbal, and organizational skills. Experience in Call/Contact Center environments. Preferred / Nice-to-Have Skills... Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk...
Analyst I Quality Assurance Center | Data & Insights Purpose & Impact The Analyst I is an early-career, data... of data, technology, and operations—supporting the transformation of financial and operational data into insights that improve...
closely with call center leadership, operations teams, and other stakeholders to ensure alignment with WFM implementation... in a call center environment required. Previous workforce management or forecasting experience required. Previous workforce...
Contact Center Reporting & Data Analyst $60K-$75K Hybrid work schedule, must be w/in commuting distance to the... to improve the operational efficiency of the medical center. A key focus of this role involves optimizing call center operations...
Job Description: Data Analysis & Reporting Extract, analyze, and interpret large data sets from contact center... contact center operations. Systems Administration & Support Serve as the system administrator and primary point of contact...
. Job Posting Title: Network Operation Center Analyst 1 Position Type: Professional / Unclassified Department: LSUAM FA - ITS... - SO - SA - Network Operations Center (Ethan Andrew Bateman (00001912)) Work Location: 0123 Fred C. Frey Computing Services Building...
Operations Center (CDOC) Analyst III proactively monitors the organization for indicators of attack or compromise, suspicious... Required: Exceptional attention to detail executing and developing procedures in security operations center environments...
solutions. This is where you and your skills come in. We’re currently looking for: Security Operations Center Analyst L1... company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center...
solutions. This is where you and your skills come in. We’re currently looking for: Security Operations Center Analyst L1... company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center...
. In this role, you'll manage call volume and customer experience by overseeing daily operations and workload distribution. You'll... Responsibilities: Real Time Utilize call center tools to observe agents actual state compared to agents scheduled state...
. In this role, you'll manage call volume and customer experience by overseeing daily operations and workload distribution. You'll... Responsibilities: Real Time Utilize call center tools to observe agents actual state compared to agents scheduled state...
operations center (SOC) while learning their clients’ businesses and challenges facing their organizations. Analysts work as part... in a security operations center or networking operations center capacity Must have a naturally curious mindset and approach...
those in need. EY is ready to help our government build a better working world. Opportunity: The Service Delivery Center (SDC... and verbal data analysis, outcome assessments, and procedural advice regarding client processes, administration and information...
well under pressure. The Call Analyst Level 2 receives incoming calls from law enforcement agencies and gathers pertinent... of prior call center or contact center experience. - Advanced working knowledge of call center systems and commonly used...
well under pressure. The Call Analyst Level 1 receives incoming calls from law enforcement agencies and gathers pertinent... of prior call center or contact center experience. - Demonstrated proficiency with computer applications and call center...
analysis, data analysis, or call center operations. Hands-on experience with CallMiner (or similar platforms like Verint... through the complete mortgage journey. A Typical Day: We are seeking a Product Analyst III specializing in Call Analytics...