, QM, WFM, and call routing. Proficiency in RESTful or SOAP APIs to enable interactions between IVR and other systems.... Good customer communication. Responsibilities: Provide advanced troubleshooting for applications and systems...
understanding of SDLC, Jira, QTest, automated test tools, code repository like bitbucket and change control/ management systems...
Job Description: Pay Range: $41.95hr - $46.95hr Requirements: The analyst is the subject matter expert for REMS Evaluation products. The analyst provides superior key analytics and accelerates growth by building strong and collaborat...
Job Description: Pay Range: $41.95hr - $46.95hr Requirements: The Reverse Distribution Returns Analyst is responsible for ensuring that all trade customer expired returns are properly and promptly processed and credited. Duties will ...
Job Description: Pay Range: $41.95hr - $46.95hr Requirements: The analyst role will investigate, analyze, and ensure the timely resolution of customer deductions/claims. Provide superior customer service by building collaborative rel...