and propose systematic improvement plans (such as optimizing customer service scripts and strengthening high-risk scenario... or related majors are preferred Experience Requirements: 2-5 years of customer service quality management experience, including...
For our customer Selectchemie AG we are looking for a QA & RA Specialist (100 % workload) Workplace: Sao Paulo... industry since 1969 as a premier supplier of high quality ingredients and generic finished dosage forms. As a full service...
Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store... of , one of Canadas largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge...
on the customer (treatment centre), striving to ensure that process changes improve and do not impede customer service when... management of contract employees. This role is remotely based to service designated regions. Regional travel up to 75% of time...
. In this position you will be part of the QA strategy, contributing in: · Tracking customer feedback to identify successes, gaps... we are providing a world-class customer service, conforming to company guidelines. · Serve as a quality advisor and initiate process...
-Hybrid Team Overview: This Customer Success Senior Manager will play a central role in steering our long-tail restaurant... disciplined, scalable, and predictable. Deep familiarity with the food service and delivery-aggregator ecosystem is essential...
best service to an intimate and demanding group of members and your sole focus will be ensuring that you enable each individual... member to truly live their life x Ten trough managing our private concierge service delivery team...
very best service to an intimate and demanding group of members and your sole focus will be ensuring that you enable... each individual member to truly live their life x Ten trough managing our private concierge service delivery team...
! You will play a key role in driving the performance and evolution of our Service Delivery operations, going beyond operational... to our customers. Reporting to the Service Delivery Manager for Brazil, you will work cross-functionally with key stakeholders...
and strategic CX & Relationship Director to join our CX Service Operations team. This role will lead the Quality Assurance (QA... to continuously elevate the CSR experience and overall customer satisfaction. Role Responsibilities: Lead the QA and L&D teams...
. Ensure timely resolution and full-cycle management of user issues. 2. Collaborate with local operations and customer service... to, rider-driver feedback chat groups, public sentiment monitoring, and customer service call analysis. 4.Organize and lead...
customer satisfaction. Through tasks and projects, further develops language skills, techniques and methodologies. About LXD..., whose cultural and technical expertise underpin 24/7 service provision in over 80 countries. Job Overview Operational Excellence...