: Implementation, Onboarding & Training, Product Support and Customer Success. These teams work closely together... to understand diverse customer needs and deliver tailored guidance and support Proven experience leading commercial conversations...
. You would lead transformation—not just platform rollout—by aligning Sprinklr’s technology to the customer’s support operating model... product issues; coordinate with Support, Product, and Engineering teams on behalf of the customer. Feed field-level insights...
optimization of 3rd party tools to ensure business value and support day-today relationships. Monitor and analyse the customer... user journey across sites and personalise. You will working towards moving our digital offering forward, driving customer...
you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans... with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it...
Job Description: To succeed in digitising the hair and beauty industry, Treatwell has built an ambitious Customer... leadership team and the opportunity to shape the future of Customer Success at Treatwell. We're now looking for a Customer...
Support and grow Klaviyo's global customer advocacy program in EMEA, building relationships with top advocates and ensuring... customer stories into powerful programmes that inspire, educate, and drive growth. We're looking for a Customer & Advocacy...
across Airport, Inflight and Service Recovery touchpoints Support monthly and quarterly reporting of customer KPIs, including CSAT... with large datasets Hands-on experience with Tableau or equivalent BI/data visualisation tools Ability to analyse customer, CX...
Merchandising teams, delivering actionable customer insights that support smarter decision-making and prioritisation... Build standardised, automated reporting to support Digital Merchandising Quarterly Reviews Deliver customer insights...
Job Description: Introduction We are seeking an experienced Customer Operations Manager to support and help deliver... the transformation of our Customer Support function into a modern Customer Experience (CX)-led organisation across EMEA...
Introduction: We are seeking an experienced Customer Operations Manager to support and help deliver the... transformation of our Customer Support function into a modern Customer Experience (CX)-led organisation across EMEA and North America...
, the freedom to impact, and all the tools you need to become an expert in your own right. Role Overview The Deputy MLRO... will support the MLRO in managing the company’s Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) framework...
services, gaining exposure to real-world customer engagement and service operations. Plan and support internal workshops... enhance your skills and build a solid professional foundation. As a Customer Success Services (CSS) Delivery Intern...
world's leading AI models without losing precision, expression, or soul. Together, we're building tools that help people... of flattening it. As a Customer Enablement Manager, you'll work directly with our larger customers to help them get the most value...
customer outcomes, diving into new tools and technologies, and working in a team that values craftsmanship, curiosity... closely with your account's Customer Success Manager to ensure the customer's long term health through a world-class support...
such as Chat GPT, Gemini or similar Comfort with exploring and applying AI insights and automation tools to drive smarter customer... best practices and encouraging peer discussions. Leverage AI tools for efficient and scalable customer communication Optimise...
systems, including customer operation platforms, user management tools, and customer service solutions Work closely...This is an opportunity to play a key role in shaping customer experience and service systems within a fast growing...
based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use..., powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies...
Senior Data Analyst (Marketing: Customer & CRM) Department: Data & Analytics Employment Type: Full Time Location... most to each segment of our customer base? You will be the voice of our data - using it to influence and guide strategy, as well...
tools to manage customer relationships and track progress; A data-driven approach, with the ability to analyse information..., we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded...
customer sentiment and minimise churn. Reputation Management: Monitor customer sentiment across support channels and public.... Communications Strategy & Tools Audience Segmentation: Develop advanced customer segmentation strategies to ensure communications...