. For everyone, everywhere. More about and . Job Description About the role: As a Customer Success Manager, you will own the operational strategy and execution for a portfolio of high... processes. Align these plans with key performance metrics (e.g.,success rates, contact rates, customer satisfaction) to drive...
world. All we’re missing is you! Overview The Customer Success Account Manager (CSAM) serves as the primary point... (usage metrics, support cases, sentiment) and lead mitigation plans for at-risk customers. Capture and relay customer...
are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures... to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer...
Job Category: Consulting Job Description: The Customer Success Manager (CSM) plays a critical role in ensuring... (CS), Advanced Customer Support (ACS), Technical Support, and partner teams to ensure smooth transitions, clear governance...
Sr. Customer Success Manager - SaaS ShipperHQ is seeking a talented Sr. Customer Success Manager to join our dynamic...-based selling. Collaborate cross-functionally: Partner closely with Product, Sales, and Support to represent customer...
. We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader.... Support customer and internal enablement programs such as training, workshops, and learning series. Define skill frameworks...
already a CSM, support rep, or in another customer-facing role. You know how to listen, solve problems, and build trust... You have experience working at a tech company What you'll do As Customer Success Manager, you'll be responsible for: Onboarding new...
. -Delivers an outstanding customer experience to support our brand promise of delivering superior outcomes and to support... and AI initiatives. Role Summary The Customer Success Organization focuses on our most strategic customers. As a Strategic Customer...
. -Delivers an outstanding customer experience to support our brand promise of delivering superior outcomes and to support... and AI initiatives. Role Summary The Customer Success Organization focuses on our most strategic customers. As a Strategic Customer...
Product Team: With the continued growth of our technical organization, we’re hiring a Senior Product Manager, Property... and Casualty to steward our most essential product lines—grounding decisions in customer insight and driving the next phase...
on track, and aligned with business goals Configure Stampli to support customer workflows while balancing flexibility..., and building trust during high-impact moments Comfort working cross-functionally with Sales, Product, Support, and Customer...
based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location...: Austin, TX About the Department Customer Success at Cloudflare is focused on customer adoption and value realization...
based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location...: Austin, TX About the Department Customer Success Managers, Account Executives, Business Development Representatives...
based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location...: Austin, TX About the Department Customer Success at Cloudflare is focused on customer adoption and value realization...
insights to remove blockers and lead key resources, internally and externally, to proactively support customer’s success..., and new features. Partner with customer-facing account teams and executives (sales, support, professional services...
insights to remove blockers and lead key resources, internally and externally, to proactively support customer’s success..., and new features. Partner with customer-facing account teams and executives (sales, support, professional services...
customer pain points and take action Flexible to support global coverage, including occasional off-hours meetings... & telematics onboardings to ensure long-term success for the wider team. Customer Success & Retention: Support EMEA and AMER...
, and many more Serve as a mentor to the wider Customer Success and Support teams Champion, role model, and embed Samsara...About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working...
a strategic, data-driven, and hands-on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer... Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer...
Assist with operational support for customer recovery Provides "gatekeeper" and "gateway" role, creating win-win situations... organizational meetings Providing confidential administrative and clerical support to the locations District Manager and HR Partner...