A leading consulting company is looking for a Network and IT Support Field Technician to join their team in Cape Town... for Customer Service Feedback & surveys, as well as Retail and Ticket-Based Queue Management Systems. They offer real-time data...
Your Daily Rounds: Triage Master: Monitor the support queue like an ER intake nurseprioritize, assign, and respond... Your Medical File: 3-year IT or business-related degree/diploma 23 years leading a technical support/helpdesk team Experience...
for diagnosing and treating support chaos—this is your call to scrub in. We’re working with a global tech team that’s building... powerful automation tools, and they need a Support Operations Lead to step into the role of Chief Support Surgeon. Your mission...
What will you do? This is a management position that manages a team of Support Desk Technology Consultants... you successful in this role? Software management Support: Ensure that team knows the software, services and processes through ongoing...
What will you do? This is a management position that manages a team of Support Desk Technology Consultants... you successful in this role? Software management Support: Ensure that team knows the software, services and processes through ongoing...
Provide excellent customer experience through technical support Strong troubleshooting skills with hardware (e.g., receipt...1–2 years of experience in technical support or IT background 1-2 years’ experience within a BPO contact centre...
What will you do? This is a management position that manages a team of Support Desk Technology Consultants (at various... you successful in this role? Software management Support: Ensure that team knows the software, services and processes through ongoing...
of a dynamic environment that values initiative, learning, and excellence in customer support. Responsibilities: Resolve... technical issues and customer requests via Freshdesk within SLA targets Manage and update support tickets, documentation...
Spares, Service, Rebuilds and Upgrade Kits. Customer emergency support (internal support to customer and JBT Marel field...Technical Support Engineer Overview ... JBT Marel has an opportunity for a Technical Support Engineer...
. - Customer emergency support (internal support to customer and JBT Marel field team). - Engineering support to field technicians... to support customers on all product lines in region. - Preparation and presentation of various Customer Services value...
concepts (SNMP, syslog, TCP/IP) Customer-focused mindset with solid written and verbal communication Experience with support...Job Summary Responsibilities: Resolve technical issues and customer requests via Freshdesk within SLA targets...
concepts (SNMP, syslog, TCP/IP) Customer-focused mindset with solid written and verbal communication Experience with support...Responsibilities: Resolve technical issues and customer requests via Freshdesk within SLA targets Manage and update...
Job Title: 3rd Line Support Engineer (Remote) Salary: R30 000.00 - R31 000.00 per month About the Company...: Join a rapidly growing Professional Managed Services Provider delivering proactive and on-demand IT support services, cutting-edge...
Job Summary Senior Support Engineer (Citrix) (CPT) IT - Support Cape Town - Western Cape - South Africa... ENVIRONMENT: A dynamic Internet Service & Network Specialist seeks a highly experienced Senior Support Engineer (Citrix...
Product Support Specialist Analyst Cape Town - Western Cape - South Africa Job Title: Product Support Specialist... Specialist to strengthen their support team. This role is perfect for someone who loves solving problems, supporting users...
at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site technical problems... Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service Systems equipment...
at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site technical problems... Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service Systems equipment...
. Escalate to senior management and key stakeholders where necessary. Maintain a positive customer support experience and build... Support Analyst who will serve as a first point of contact to the business to enable efficient and effective restoration...
to cloud solutions and cybersecurity. Categories: Customer facing Site Auditing High tier support and project... customized technology solutions that empower businesses to operate efficiently and securely. From IT support and managed services...
at customer sites. Establish and maintain support call cycles. Troubleshoot and resolve on-site technical problems... Support Field Technician to join their team in Cape Town. Responsibilities: Install and maintain Service Systems equipment...