undertaken. Liaising with 3rd party suppliers - When necessary, request support from external suppliers regarding hardware..., software or connectivity support. Communicate updates to the customer and ensure 3rd party meets its SLA targets. Skills...
line support requests. Identify and escalate requests requiring urgent attention to resolve as quickly.... Liaising with the project management team, 3rd line engineers and network engineers on a regular basis. Will be part...
€™ll do: 1st to 3rd line support: Specifically end user, application, desktop, and infrastructure support, primarily...SUMMARY: Our Client is looking for an experienced Senior Support Infrastructure Engineer with a proven track record...
Job Title: 3rd Line Support Engineer (Remote) Salary: R30 000.00 - R31 000.00 per month About the Company... Role: We are looking for a highly skilled 3rd Line Support Engineer to act as a key escalation point for technical issues...
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll... support via tickets raised to resolve customer issues, acting as an escalation point for 1st & 2nd Line Engineers Taking...
Job Title: 3rd Line Support Engineer (Remote) Salary: R30 000.00 - R31 000.00 per month About the Company... Role: We are looking for a highly skilled 3rd Line Support Engineer to act as a key escalation point for technical issues...
Job Title: 3rd Line Support Engineer (Remote) Salary: R30 000.00 - R31 000.00 per month About the Company... Role: We are looking for a highly skilled 3rd Line Support Engineer to act as a key escalation point for technical issues...
to other engineers on the team. This role is to support one of our UK Clients and the hours will be in line with UK working hours. The... where appropriate. At least 2 years' experience as a level 3 support engineer - ideally within a Managed Service Provider or similar...
Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town... Role: Remote Support Engineer 2nd Line This role exists to provide high-quality 2nd line remote support to a diverse...
undertaken. Liaising with 3rd party suppliers – When necessary, request support from external suppliers regarding hardware..., software or connectivity support. Communicate updates to the customer and ensure 3rd party meets its SLA targets. Skills...
requests reported by our customers, performing second line diagnostics to resolve or identify the best possible next escalation..., Juniper and Extreme Firewalls, Nexus 1-7K support, Cisco ACE and F5 Configuration plus fault finding. Broadband Support...
€™ll do: 1st/2nd/3rd line support: Specifically end user, application, desktop, and infrastructure support, primarily...SUMMARY: Our Client is looking for an experienced Senior Support Infrastructure Engineer with a proven track record...
Security Managed Services Engineer (L3) may also contribute to / support on project work as and when required. Key..., and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents...
Security Managed Services Engineer (L3) may also contribute to / support on project work as and when required. Key..., and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents...
to be part of our global team working together towards our vision – Improving our future. As our HV Engineer you will support... successful completion of the projects. The HV Engineer will support the development and operations of projects through technical assessments...
to be part of our global team working together towards our vision – Improving our future. As our HV Engineer you will support... successful completion of the projects. The HV Engineer will support the development and operations of projects through technical assessments...
working on projects Previous experience working within IT solutions/MSP industry 3rd line technical experience or equivalent...! Job Description Join Our Dynamic Team as a Project Delivery Engineer! Are you passionate about technology? Do you thrive in a fast-paced, innovative...
implementation and providing high-level (3rd/4th line) technical support. Experience with the full Microsoft stack, including... improvements to optimize the infrastructure and enhance its security posture. Provide high-level (3rd/4th line) technical...
to optimize the infrastructure and enhance its security posture. Provide high-level (3rd/4th line) technical support for complex... and deep understanding of IT fundamentals. Hands-on experience in system implementation and providing high-level (3rd/4th line...
in conjunction with the Operations Engineers and 3rd Party Resolvers to provide incident resolution, problem management and root... but are not limited to: · Taking ownership of complex issues to resolution providing technical support via telephone, email, and remote...