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Keywords: Customer Success and Retention Program Manager, Location: New York City, NY

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Customer Success and Retention Program Manager

to deepen trust and drive growth. As we scale, we're investing in a dedicated Customer Success & Retention Program Management... & Retention Program Manager to design, launch, and optimize programs that improve customer satisfaction, adoption, and retention...

Company: Justworks
Location: New York City, NY
Posted Date: 08 Oct 2025
Salary: $109000 - 119900 per year

Senior Manager, Enterprise Customer Success Management

for all by while . Summary: We are currently seeking a Senior Manager, Enterprise Customer Success Management to lead our Enterprise Customer..., and building long-term partnerships. As a Senior Manager, Enterprise Customer Success Management your team will work within a pod...

Company: Clio
Location: New York City, NY
Posted Date: 05 Oct 2025

Business Technology Platform - Senior Customer Success Manager- South

and succeed. Business Technology Platform - Senior Customer Success Manager- South SAP Office- Hudson Yards, NY Summary... and supports SAP's most strategic SAP BTP customers. Our Customer Success Manager's (CSM)'s are responsible for the day-to-day...

Company: SAP
Location: New York City, NY
Posted Date: 03 Oct 2025

Customer Success Manager

We are looking for a highly driven and empathetic Associate Customer Success Manager to join our team. You will serve..., you'll be part of the Customer Success team delivering solutions for our Pricing and Reference Data clients . What you'll...

Posted Date: 02 Oct 2025
Salary: $83000 - 138400 per year

Business Technology Platform - Senior Customer Success Manager- South

and succeed. Business Technology Platform - Senior Customer Success Manager- South SAP Office- Hudson Yards, NY Summary... and supports SAP’s most strategic SAP BTP customers. Our Customer Success Manager’s (CSM)'s are responsible for the day-to-day...

Company: SAP
Location: New York City, NY
Posted Date: 02 Oct 2025

Capital Markets Signatory Customer Success Account Manager

delight and retention without over or under servicing. Customer Success has a global functional orientation, focusing... and environmental data sales customers. About this role: The Customer Success Account Manager, Capital Markets Signatories...

Company: CDP Global
Location: New York City, NY
Posted Date: 12 Sep 2025
Salary: $66313 - 75148 per year

Enterprise Customer Success Manager

Job Description We're on the hunt for an outstanding Enterprise Customer Success Manager to champion Gresham’s top... Do Be a proactive, innovative self-starter, collaborating with our global tier 1 clients. Boost customer retention by conducting...

Company: Gresham
Location: New York City, NY
Posted Date: 09 Sep 2025
Salary: $125000 - 145000 per year

Customer Success Manager - Capital Markets

in customer success as a quota-carrying independent contributor role. A passion to drive the business forward via expansion... our customer base through value-adds and trusted advisorship. Onboard our customers successfully, making them masters of the...

Company: FactSet
Location: New York City, NY
Posted Date: 07 Sep 2025
Salary: $95000 - 110000 per year

Customer Success Manager

success frameworks, processes, and best practices Requirements 3–5 years of experience in Customer/Partner Success... Leadership: We hold the largest market share in our space, offering a proven ROI and maintaining a 100% customer retention rate...

Company: owl.co
Location: New York City, NY
Posted Date: 01 Aug 2025

Enterprise Customer Success Manager - NYC

to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer... and build strong relationships throughout the customer organization and develop effective communication, engagement and buy...

Company: Edmentum
Location: New York City, NY
Posted Date: 13 Sep 2025
Salary: $100000 - 115000 per year

Team Lead, Customer Success

Squarespace is seeking a Customer Success Manager (CSM) Team Lead to launch and scale our Customer Success function... Success Strategy & Execution Design, launch and manage a Customer Success program focused on driving product adoption...

Company: Squarespace
Location: New York City, NY
Posted Date: 20 Sep 2025

Resy Team Manager, Partner Success

, and ensures that our Partner Success mission remains on track to raise the standard of hospitality through retention, voice of the... or Partner Success management experience Proven competency with presenting written and verbal communications, retention...

Company: American Express
Location: New York City, NY
Posted Date: 07 Oct 2025
Salary: $89250 - 150250 per year

Partner Success Manager, Tock

us define the future of American Express. The primary function of the Partner Success Manager (PSM) role is to establish day... Responsibilities Identify customer expectations, values, and desired outcomes and create manageable Success Plans with the customer...

Company: American Express
Location: New York City, NY
Posted Date: 30 Sep 2025
Salary: $60000 - 110000 per year

RN Client Success Manager

Client Success Manager is responsible for ensuring that TheKey delivers consistent, quality care to our clients. Responsible... as possible to be retained. The RN Client Success Manager is also integral to ensuring smooth operations and client satisfaction, supporting long...

Company: TheKey
Location: Manhattan, NY
Posted Date: 24 Sep 2025
Salary: $101000 - 121000 per year

Client Success Manager - Real Assets

Client Success Manager - Real Assets Intapp is expanding our Client Success team, and we’re looking for a Client... Success Manager to own and grow strategic relationships with our real assets clients. In this role, you’ll be responsible...

Company: Intapp
Location: New York City, NY
Posted Date: 06 Aug 2025
Salary: $80000 - 95000 per year

Assistant Manager, Customer Marketing

to join us? About the role The Assistant Manager of Customer Marketing will be responsible for the tactical execution and optimization... of all customer retention channels across Email, SMS and Direct Mail. This is a highly visible, fast-paced, hands-on role, as these...

Company: Talbots
Location: New York City, NY
Posted Date: 21 Sep 2025
Salary: $24.04 - 25.45 per hour

Senior Manager, Customer Strategy and Operations

As a Senior Manager of Customer Strategy & Operations, you will play a critical role in driving customer success... our Customer Success (CS) teams deliver measurable outcomes, reduce churn, and accelerate customer expansion. This role requires...

Posted Date: 14 Sep 2025

Digital Customer Experience Manager - End User Adoption

The End User Adoption team is a key part of the Customer Success Management (CSM) organization, dedicated to delivering... customer value through scalable and innovative digital experiences that accelerate time-to-value, enhance retention, and drive...

Company: Nasdaq
Location: New York City, NY
Posted Date: 14 Aug 2025

Retail Operations Manager- New York

our collective success. YOUR ROLE We are seeking … Based in New York, the Retail Operations Manager is a critical point..., ensuring customer retention & loyalty is a daily priority for all staff members Identify best practices from local markets...

Posted Date: 09 Oct 2025
Salary: $115000 - 130000 per year

Strategic Account Manager

a Strategic Account Manager-Enterprise Light Industrial with a proven track record of success to join our rapidly growing team... for driving growth and retention with our largest enterprise partners. As a Strategic Account Manager, you'll work closely...

Company: Instawork
Location: New York City, NY
Posted Date: 08 Oct 2025
Salary: $110000 per year