Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.... Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer...
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.... Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer...
of the other Customer Success team members (CSMs) aligned to the account. This role will serve as the primary post-sale... in a customer success or account management capacity 12+ years relevant experience in CS, AM, Client Services, or similar customer...
Requirements Experience in SaaS Success/Inside Sales: 2–5 years in roles like CSM, SDR, retention, or customer growth—especially..., business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth...
Requirements Experience in SaaS Success/Inside Sales: 2–5 years in roles like CSM, SDR, retention, or customer growth—especially..., business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth...
Director of Customer Success, the CSM plays a key role in helping customers achieve their goals by driving product adoption..., solving problems proactively, and making a tangible impact on both customer success and business growth, this role offers the...
customer motions, applying deep product knowledge and success strategies, whether in 1:1 engagements for high-impact goals... by sharing best practices, success stories, and scalable approaches. Represent the voice of the customer and influence the...
customer motions, applying deep product knowledge and success strategies, whether in 1:1 engagements for high-impact goals... by sharing best practices, success stories, and scalable approaches. Represent the voice of the customer and influence the...
: Customer Success Managers are responsible for providing world-class strategic partnerships to our end clients. This role... Organizations, Hospital Systems, or Health plans operate to facilitate an optimal CSM-customer partnership. Clinical delivery...
Summary We are looking for a highly motivated and hard-working professional to join our Customer Success Team... and success plans to capture and track customer objectives, milestones, risks, and success metrics. Educate customers...
professional to join our Customer Success Team. This pivotal role will focus primarily on onboarding and implementation for new... as their primary point of contact during onboarding. Understand customer workflows, business goals, and success metrics to align...
Description: Our Customer Success team is growing rapidly, and we are looking for a Team Lead to expand and manage... a group of HT CSMs! This individual will help drive 's success and customer retention. The Team Lead of HT CS...
Description: Our Customer Success team is growing rapidly, and we are looking for a Team Lead to expand and manage... a group of HT CSMs! This individual will help drive 's success and customer retention. The Team Lead of HT CS...
& Education 10+ years' experience in a SaaS CSM people management role 10+ years’ working as a Customer Success Manager... of customer experience together. Position Overview The Sr. Director, Customer Success Management role is to lead a team...
of customer experience together. Customer Success Director Position Purpose The Customer Success Manager (CSM) Director role... of contact, providing high-touch engagement throughout their CX journey. Develop and execute Customer Success Plans that serve...
and engagement. Position Purpose The Customer Success Manager (CSM) Director role is focused on establishing life-long... of customer experience together. Customer Success Manager, Director About Genesys Genesys orchestrates billions of customer...
supported by the Senior Manager. Develop and execute jointly agreed success plans with each customer, underpinned by regular...Operating as a player-coach, the Team Lead role within Healthcare Vertical in Customer Success is responsible...
will be responsible for ensuring this customer segmentation receives proactive engagement from the Customer Success Manager to drive... an impact—you’ll find it here. We are seeking a Director, Customer Success to join our team. This is a hybrid opportunity...
under each party’s purview in athena’s unique co-sourcing model. Position Summary: As a Customer Success Manager (CSM... Success Manager is charged with ensuring that both the customer and athena performs all the duties and responsibilities...
, but the manager is open to CST/EST remote candidates. Duration: 10/20/2025 to 11/28/2025 Team: US DX Customer Success...Customer Success Architect Job Details Customer Success Architect (Contract) Location: NY or Chicago are preferred...