specialist aligned to the broader CSM account team, embedding contact center expertise into overall customer success plans... within the Customer Success organization, focused on driving adoption, optimization, and measurable value from our CCaaS...
A Customer Success Manager (CSM) is responsible for building strong relationships with customers, ensuring they achieve... to drive revenue growth through existing accounts. Performance Metrics: Track and analyze customer metrics to measure success...
Customer Success Manager A leading provider of IT Managed Services in New York City/ Northern New Jersey... is looking for a Customer Success Manager works with existing Five Rivers customers to ensure they're receiving the tools and support...
A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success... and satisfaction throughout the entire customer journey-from pre-launch activities to long-term retention. The CSM plays a key role...
with our Growth Account Executives to drive renewal strategy. The Role The Senior Enterprise Customer Success Manager... a few. To learn more, please visit . About the Team The purpose of Customer Success at Outreach is to guide our customers...
! Your Role: The Senior Customer Success Manager (Sr. CSM) acts as a trusted advisor for strategic accounts, driving customer... retention, expansion, and satisfaction. Building on foundational customer success practices, the Sr. CSM takes ownership...
Job Summary Customer Success Manager BuildPass Full-time In-Person / Hybrid Opportunities | Austin, TX, United... site. What matters most is curiosity, ambition, and a bias for action. About the Role As a Customer Success Manager...
software. We are currently hiring a Customer Success Manager for our Public Sector team in the United States. The Customer... is the first of the interviews with the Customer Success Manager team. This interview is with the manager of the team the...
. As a Senior Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations... you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans...
: Partnering closely with the Sr. Manager, Customer Success, the Customer Success Manager will serve as the primary point..., and upsells. The CSM will collaborate with both customer leadership and working teams, as well as internal Snapdocs colleagues...
and compliance-regulated processes. We are looking for a Customer Success Manager (CSM) to become an integral part... of our Enterprise Customer Success team. As a CSM, your focus will be leading the enterprise customer through their journey at Dot...
available for a Customer Success Operations & Enablement Manager! The Customer Success Operations & Enablement Manager (CSOEM) is responsible... Experience, Lifecycle Automation, and CSM enablement. This leader owns the administration of the customer success platform...
available for a Customer Success Manager! Reporting to the National Manager – Customer Success, the Customer Success Manager (CSM...) is responsible for developing customer relationships that promote retention and loyalty. The CSM works closely with customers...
Customer Success Manager (CSM) is responsible for developing customer relationships that promote retention and loyalty. The..., has an exciting opportunity available for a Customer Success Manager! Reporting to the National Manager – Customer Success, the...
, has an exciting opportunity available for a Customer Success Operations & Enablement Manager! The Customer Success Operations... of the customer success platform (currently ChurnZero), acts as a business partner to the CSM and BVA teams, and drives...
, our employee-owners, and our communities. We're seeking a Sr. Customer Success Manager to enable our customers to use our organic... marketing platform to achieve their goals. A Sr. Customer Success Manager is responsible for developing customer relationships...
Manager (CSM) to support our key customer accounts and help them grow on the platform. In this role, you will manage day... relationships, solving problems, and guiding customers to get the most out of a platform? Rockbot is looking for a Customer Success...
your mark, come join us. THE ROLE As a Senior Customer Success Manager (CSM), you will serve as a trusted advisor... and expansions. WHAT YOU BRING Customer Success Expertise: Proven experience in a customer-facing, relationship management role...
-on contributor. Qualifications To be a successful Customer Success Manager, you should have: A minimum of 6 years of related... experience in Customer Success / Experience. Experience in consulting and implementation of IT systems, preferably cloud service...
by top organizations worldwide. Role Overview The Customer Success Manager (CSM) will be responsible for building... teams. Maintain accurate records of customer interactions, renewals, and pipeline in CRM and success tools. Develop...