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Keywords: Customer Success Manager, Location: Boston, MA

Page: 2

Onboarding Success Manager, Enterprise

and an efficient transition to athena. Position Summary: The Onboarding Success Manager (OSM) serves as a trusted advisor..., Customer Success, and other operational teams—to remove friction, enable informed decision-making, and keep customers moving...

Company: Athena Health
Location: Boston, MA
Posted Date: 13 Dec 2025
Salary: $99000 - 167000 per year

Partner Success Manager

Description: Cynet is seeking an experienced, cyber-oriented Partner Success Manager to own relationships... and how Cynet strengthens their service delivery Customer Success Responsibilities Oversee customer onboarding (Onboarding team...

Company: Cynet
Location: Boston, MA
Posted Date: 10 Dec 2025

Onboarding Success Manager - Group

and an efficient transition to athena. Position Summary: The Onboarding Success Manager (OSM) serves as a trusted advisor..., Customer Success, and other operational teams—to remove friction, enable informed decision-making, and keep customers moving...

Company: Athena Health
Location: Boston, MA
Posted Date: 06 Dec 2025
Salary: $99000 - 167000 per year

Dealer Success Manager

Dealer Success Manager Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic... Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process...

Company: Capital One
Location: Boston, MA
Posted Date: 21 Nov 2025
Salary: $106700 - 121700 per year

Client Success Operations Associate

Success Operations Associate, you will be the first line of support for our hospitality and e-commerce customers. This role...). Please only apply if you are able to provide weekend coverage Respond to a high volume of customer tickets, calls, and emails with empathy...

Company: Flywire
Location: Boston, MA
Posted Date: 19 Dec 2025
Salary: $55000 - 60000 per year

Onboarding Success, Senior Associate – Dental

and external stakeholders, and works cross-functionally across the athena ecosystem—Sales, Product, Customer Success... on recommended workflows and best-practice use of athenaOne Dental, ensuring customer choices support long-term success...

Company: Athena Health
Location: Boston, MA
Posted Date: 13 Dec 2025
Salary: $79000 - 133000 per year

Client Success Executive

and experienced Healthcare EDI & Client Engagement Manager to join our growing team. In this role, you will oversee HIPAA EDI.... Your Impact: Key Responsibilities: Act as a liaison between account teams, partners, and customer Act as an Inhouse HIPAA EDI...

Company: HealthEdge
Location: Boston, MA
Posted Date: 10 Dec 2025
Salary: $140000 - 160000 per year

Senior Manager, Customer Care - Kitchen (Boston, MA)

to what they do best: building the businesses they love. Bready* to make a change? As a Senior Customer Care Manager Kitchen, you are responsible..., while working cross functionally with internal teams to create process and support guidelines. As a Senior Customer Care Manager...

Company: Toast Inc
Location: Boston, MA
Posted Date: 04 Jan 2026
Salary: $112000 - 179000 per year

Senior Manager, Customer Care - Devices (Boston, MA)

to what they do best: building the businesses they love. Bready* to make a change? As a Senior Customer Care Manager Devices, you are responsible..., while working cross functionally with internal teams to create process and support guidelines. As a Senior Customer Care Manager...

Company: Toast Inc
Location: Boston, MA
Posted Date: 03 Jan 2026
Salary: $112000 - 179000 per year

Manager II, Customer Care - Escalations

Lead or Manager 4+ years of experience in a role responsible for customer satisfaction and championing the customer... Escalations Manager will actively manage a group of Care Escalation Advisors. Responsibilities include the productivity and the...

Company: Toast Inc
Location: Boston, MA
Posted Date: 02 Jan 2026
Salary: $100000 - 105000 per year

Manager of Parking Customer Experience

Description : Manager of Parking Customer Experience Salary Range: $84,000 to $91,322.50 annually The Manager... specialized database management. Ensure Senior Manager of Parking Operations and Customer Experience is updated daily on overall...

Company: Keolis
Location: Boston, MA
Posted Date: 30 Dec 2025
Salary: $84000 - 91322.5 per year

Customer Experience Operations Manager

, & Customer Success leaders and teams. Your role is pivotal in enhancing the efficiency and efficacy of our customer experience... scoping, implementation, post-live support, customer success, and renewal phases. Partnering with various Ops teams...

Company: Benchling
Location: Boston, MA
Posted Date: 18 Dec 2025
Salary: $129500 - 155400 per year

Manager of Customer Service

managers and residents. Position Overview We are seeking a Manager of Customer Service to lead our on-site customer service..., and customer satisfaction. The ideal candidate is process-driven, highly organized, and skilled at balancing quality service...

Location: Cambridge, MA
Posted Date: 17 Dec 2025
Salary: $25 - 30 per hour

Principal Customer Experience Program Manager

The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers... Klaviyo Community as a customer success channel, or building programmatic customer education and feature-launch frameworks...

Company: Klaviyo
Location: Boston, MA
Posted Date: 23 Nov 2025

Customer Implementation Manager - Enterprise

. Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified... for a mission that matters at a company where you matter. Your Impact As a Professional Services Manager II at Axon Enterprise...

Company: Axon
Location: Boston, MA
Posted Date: 31 Oct 2025

Senior Engineering Manager, Customer Agent

in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands... to interact with their customers at a scale they have never achieved before. Customer Agent is central to Klaviyo's vision...

Company: Klaviyo
Location: Boston, MA
Posted Date: 06 Dec 2025

Customer Experience Strategy Lead - AI Integration

. Initially, this role will serve as the central orchestrator for AI Security across Professional Services and Customer Success... of AI Security (AI-powered operations) into Cato's customer-facing delivery model. This leader will initially be responsible for the...

Company: Cato Networks
Location: Boston, MA
Posted Date: 25 Dec 2025

Customer Marketing Intern - Summer 2026

, and events. You'll work directly with the Customer Marketing Manager to execute ongoing programs while developing strategic.... What You'll Gain: Weekly 1:1 mentorship with Customer Marketing Manager and regular mentorship from Sr Direction of Customer...

Company: Delinea
Location: Boston, MA
Posted Date: 25 Dec 2025

Senior Software Engineer - Customer Experience Platform

About the team The Customer Experience (CX) Product team owns the entire post-booking journey, from the moment a trip... is booked through changes, disruptions, refunds, and customer support interactions. We build and operate the systems...

Company: Hopper
Location: Boston, MA
Posted Date: 21 Dec 2025

Service Manager

for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand...Overview: If You’re the Best at Sales, You Have a Place with the Best in Pests When you’re an Orkin Service Manager...

Company: Orkin
Location: Somerville, MA
Posted Date: 04 Jan 2026
Salary: $65000 - 75000 per year