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Keywords: Customer Experience Strategy Lead - AI Integration, Location: Boston, MA

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Customer Experience Strategy Lead - AI Integration

The Cato CX team is seeking a highly technical, strategically minded CX Strategy Lead to own and drive the integration... Customer Experience Strategy capability, responsible for cross-organizational best practices, workflow design, and technology...

Company: Cato Networks
Location: Boston, MA
Posted Date: 25 Dec 2025

Principal Customer Experience Program Manager

The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers.... You will independently drive and execute key customer enablement initiatives - such as evolving our Power Up experience, improving the...

Company: Klaviyo
Location: Boston, MA
Posted Date: 23 Nov 2025

Senior Director, Access Strategy, Dupixent Rhinology-Gastroenterology and Allergy

and implementation of each value proposition, indication/franchise strategy, life cycle management, and ensuring customer-facing teams.... Lead pull through opportunities and execution of pull through strategy for all channels and geographies based upon...

Company: Sanofi
Location: Cambridge, MA
Posted Date: 16 Dec 2025

Manager, Deliverability Strategy

and deliverability/technical fields 4+ years of experience leading teams in customer-facing technical or professional services...The Manager, Deliverability Strategy ensures day-to-day operational excellence and individual contributor development...

Company: Klaviyo
Location: Boston, MA
Posted Date: 13 Dec 2025

Director, Access Strategy – Dupixent Rhinology Allergy and Gastroenterology

Dupixent Access Strategy team for CRSwNP, EoE & RGA pipeline indications, and integration of payer marketing tactics into brand... and demonstrated ability to lead cross functionally Deep understanding and experience the specialty space including pricing...

Company: Sanofi
Location: Cambridge, MA
Posted Date: 10 Dec 2025

Marketing Science VP, Advanced Analytics & Data Strategy

About Us CMB is a full-service custom market research and strategy firm based in Boston. As a Top 25 Insights..., and market strategy to tackle game-changing initiatives and business challenges for our clients. What about our culture? Simply...

Location: Boston, MA
Posted Date: 04 Oct 2025

Director of Customer Success Operations

, lifecycle management, and customer feedback. Lead and develop the CS Ops team: Manage, mentor, and coach operations staff.... Qualifications Experience & Leadership: 8-10+ years in Customer Success, Operations, or related functions, with at least 3-5 years...

Company: Foundry
Location: Boston, MA
Posted Date: 22 Oct 2025

Product Lead, Toast Partner Ecosystem

operate, increase sales, engage customers, and keep employees happy. As the Product Lead for Partner Ecosystem..., you will define and execute Toast's partner ecosystem strategy. This is a highly strategic, senior IC role responsible for crafting...

Company: Toast Inc
Location: Boston, MA
Posted Date: 19 Dec 2025

Senior QA Lead

and experienced Senior QA Lead to join our growing team. The Senior QA Lead will help in identifying the testing strategy and testing... of QA testing right for data conversion, configuration, and Integration. Candidate should have deep experience in HealthCare...

Company: HealthEdge
Location: Boston, MA
Posted Date: 18 Dec 2025
Salary: $90000 - 110000 per year

Marketing Operations and Email Lead

. They should have experience in running operationally complex projects focused on growth across the customer lifecycle. The ideal candidate... role Proven track record with cross-functional collaboration and achieving high customer satisfaction Experience...

Company: 829 Studios
Location: Boston, MA
Posted Date: 12 Dec 2025
Salary: $90000 - 105000 per year

Learning & Development Lead, Patient Value and Access, US Oncology

U.S. Oncology Team, you will report to the Head of US OBU Strategy & Business Operations. Lead learning and development... needs. Lead the design, development, and delivery of training programs on disease state, engagement skills, customer...

Company: Takeda
Location: Boston, MA
Posted Date: 02 Dec 2025

Web Development Lead

strategy and site testing. Lead the adoption and training of scalable infrastructure, tools, and frameworks to future-proof... execution but also shaping the long-term web strategy and roadmap. What you bring: Proven leadership experience managing...

Company: Later
Location: Boston, MA
Posted Date: 27 Nov 2025
Salary: $130000 - 150000 per year

Senior Manager, CRM Field Operations Lead

is looking for a CRM Field Operations Lead to ensure continued customer centricity and success. The CRM Field Operations Lead plays... of the customer relationship management (CRM) system. The Senior Manager, CRM Field Operations Lead will be responsible...

Location: Boston, MA
Posted Date: 22 Nov 2025

Senior Product Manager & Sales Engineer, Grid Management Software

, cloud deployment models (SaaS/PaaS), and software and integration standards relevant to the utility sector. Experience: 5... and collaboration across technical and commercial teams. They will drive the product strategy and roadmap while simultaneously...

Company: Sense
Location: Cambridge, MA
Posted Date: 24 Dec 2025
Salary: $170000 - 185000 per year

Vice President of Engineering, Hardware & Embedded Software

voice in the leadership team, contributing to business strategy, investment planning, go-to-market readiness, and customer... Engineering Employment Type: Full-time Role & Responsibilities As VP of Engineering, you will lead the engineering...

Company: RISE Robotics
Location: Somerville, MA
Posted Date: 24 Dec 2025

Enterprise Salse Account Executive (Northeast Region)

Experience & Execution: Consultative Sales Approach: Apply a consultative, solution-based sales strategy, deeply understanding... track record of consistent quota over-achievement and successfully engaging customer primes. Enterprise experience...

Company: Sectigo
Location: Boston, MA
Posted Date: 24 Dec 2025

Development Operations and Product Leader 340 Bridge

strategy in alignment with organizational goals and customer needs Lead requirements gathering and prioritization sessions... and grows Lead post-launch maintenance, performance optimization, and customer feedback loops (The above statements...

Location: Boston, MA
Posted Date: 23 Dec 2025
Salary: $113500 - 164500 per year

Software Architect, Robotics & Drones

, with at least 3–5 years in a software architect / technical lead capacity. Hands-on experience building and deploying software... integration (telemetry, remote monitoring, OTA updates, digital twins, data pipelines). Experience in start-up or incubation...

Company: Aptiv
Location: Boston, MA
Posted Date: 22 Dec 2025

Campaign Manager

integration with co-marketing efforts. Required Qualifications 5+ years of experience in campaign management, integrated... is seeking a strategic and outcome-driven Campaign Manager to lead the development and execution of integrated marketing...

Company: BlueVoyant
Location: Boston, MA
Posted Date: 21 Dec 2025

Behavioral Health Consultant II - Massachusetts

to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors... maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential...

Company: Elevance Health
Location: Boston, MA
Posted Date: 21 Dec 2025
Salary: $66400 - 114540 per year