: Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building... of Aircall's customer base Help in evaluating and implementing metrics to monitor account development, including churn rate...
with assigned customer accounts. The Customer Success Associate will report to the CSM Team Manager and is accountable for account.... Key KPIs include: Account Plan Call Completion Opportunity Generation Customer Profitability Customer Retention NPS...
Specialist REPORTS TO: Customer Success Manager DEPARTMENT: Digital Learning & Engagement FLSA STATUS: Exempt Burlington... Manager in carrying out a standardized customer success lifecycle for Aspen Publishing digital learning products and courses...
Overview: We are seeking a dedicated Specialist, Customer Success Manager to support an assigned customer or group..., executing key deliverables, and collaborating cross-functionally with internal teams. The ideal candidate is customer-focused...
Bachelor's degree from an accredited institution 10+ years of leadership experience in account management, customer success... team as Vice President, Customer Success for our rapidly growing Home Care business. This role is responsible for scaling...
Overview As a Customer Success Associate (CSA), you will be accountable for managing the customer experience... with assigned ePlus project manager and other team members to help provide optimal customer experience throughout on-boarding...
your opportunity to make an impact. The Team: As a key member of Oracle Customer Success Services, you will join an international... network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures...
will only be sent from @ addresses. About the role Rippling's Customer Success Consultants (internally titled "Technical Account... customer adoption of key features and consult with them on best practices to incorporate Rippling into their workflows...
people to jump onboard with us. Are you ready to take the ride? What We Need We are looking for a Customer Success..., and timely resolution of customer needs. You will play a key role in helping GPS Insight achieve its growth and retention goals...
that every customer interaction adheres to industry regulations. Role Summary General: The Director, Customer Success... will report to the Vice President of Customer Success. The Team: The Customer Success team at Gryphon AI is passionate...
with their guests and run more effective In-Store operations. About the Role As a Customer Success Specialist, you will play a key... their businesses. You'll work cross-functionally across the In-Store organization and report to a Customer Success Manager or Team...
and expansion roadmaps for key customers, ensuring alignment to their broader business goals and customer success vision. Design... — either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales...
, reliability, and results. Position the Customer Success Manager as a strategic advisor, not just a service liaison. Ensure... of Customer Success - West to serve as the partner between the Customer function and the Managing Director (MD) of the US Markets...
Overview: The Customer Success Manager engages regularly with high-value customer accounts, providing relationship... management that drives value outcomes. The Customer Success Manager comprehensively understands their customers’ business...
Overview The Customer Success Manager engages regularly with high-value customer accounts, providing relationship... management that drives value outcomes. The Customer Success Manager comprehensively understands their customers’ business...
+ years of experience in Customer Success, Account Management, or post-sales leadership within a B2B Enterprise SaaS.... Join us in our mission to help the world build better products! The Opportunity We are seeking an exceptional AVP of Customer Success...
* Key Responsibilities Key Responsibilities: Be a leading product expert for Account Manager inquiries Increase product... for success by customer role Support escalation management Customer Account Review participation leading Value Assessments Aid...
impact. About This Role As a Customer Success Manager for our Pooled customer service segment, you will be responsible... for how we iterate on key milestone meeting offerings, and design playbooks for the broader Pooled Customer Success team. Analyze...
+ years of experience in a customer success role, technical account manager, client services (or similar) Experience... for long-term customer success to ensure account retention, solution adoption, and value delivery. Map customer organizations...
National Account Project Manager Serve as the primary point of contact for a designated group of National Account... and maintain strong customer relationships, acting as a trusted partner. Coordinate closely with plant schedulers and production...